Fleet Administrator in Loughborough

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering.

The Fleet Administrator will be responsible for the following core duties:

• Maintain and update Motor Industry Digest (MID) records with accuracy and timeliness
• Administer Road Fund Licence (RFL) updates in compliance with regulatory requirements
• Manage Pro-hire system records, ensuring all associated fields are completed comprehensively
• Process vehicle de-fleeting procedures, ensuring accurate system records
• Co-ordinate vehicle transfers to branch locations upon receipt of NVCS notifications
• Process Penalty Charge Notices (PCNs) and invoices onto designated systems, with subsequent upload to our customer portal
• Resolve customer enquiries pertaining to tracking systems and PCN matters with professionalism and accuracy
• Manage interactions with tracking systems and support the development of Original Equipment Manufacturer (OEM) systems and associated data
• Review, process, and manage DVLA data and V5 documentation in accordance with regulatory standards
• Administer monthly fleet RFL reconciliation and management
• Oversee spare key management and conduct annual audits to ensure compliance
• Provide technical support to customers and branch locations regarding vehicle-related queries, including impounded vehicle matters
• Process and manage information related to vehicle compliance checks and regulatory requirements
• Review and maintain records pertaining to bridge, crossing, and congestion charging accounts
• Conduct comprehensive reconciliation of fleet records against system data
• Process customer requests for tracking data in accordance with data protection protocols
• Monitor tracker alerts and respond to identified anomalies
• Resolve telematics queries and integration errors with technical competency
• Support the Service Delivery team with administrative and operational requirements
• Review and approve invoices for telematics charges from external suppliers

Qualifications:

• Minimum GCSE level education or equivalent professional qualification
• Proficiency in Microsoft Excel, including advanced data processing functions, lookup formulas, and intermediate-level spreadsheet management
• Solid computer literacy and competency across standard business software applications

Full training will be given on all of our internal systems, but all candidates will require strong computer literacy and proficiency particularly in Excel as a baseline for success.

What do we expect of you?

• Self-starting and able to be self-motivated and disciplined
• Ability to work in a fast-paced environment / excellent time management
• Ability to capture data, recording and reporting in a timely and accurate manner

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
• Training and development in post
• The opportunity to progress and develop your career with us if successful

Salary: £26,000 per annum

Annual Leave: 25 days per annum plus all mandatory bank holidays

Full time, permanent role, 37.5 hours per week

Diversity, Equality & Inclusion at Radius:

• Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.
• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards
• Corporate Supporter 2025 Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give as you earn scheme (payroll giving) and match funding

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.