At a Glance
- Tasks: Prepare, deliver, and collect rental vehicles while ensuring top-notch cleanliness and safety.
- Company: Join Radius Vehicle Solutions, a proud provider of exceptional customer service.
- Benefits: Enjoy a competitive salary, supportive work culture, and opportunities for community involvement.
- Other info: Diverse and inclusive workplace with strong community values and career growth potential.
- Why this job: Be the frontline hero delivering vehicles and making customers smile every day.
- Qualifications: Must have a full driving licence for at least 2 years and a passion for customer service.
The predicted salary is between 27500 - 27500 £ per year.
Department: Customer Service & Operations
Radius Vehicle Solutions are hiring a Driver-Valeter to join the passionate & successful Ipswich location on a full-time basis. The nature of this dual-role is to prepare, deliver and collect rental and lease vehicles to/from our customers. Radius Vehicle Solutions are an immensely proud vehicle provider, offering best-in-class customer service across a wide range of products.
Job Description
- Cleaning and preparing a real mix of vehicles - ranging from small cars to large 7.5T trucks - ready for their rental journey with our varied customer base.
- As part of our 22-point safety & pre-rental inspections, you are taking ownership of vehicle hygiene and readiness.
- Report vehicle defects - such as dashboard warning, service schedules, vehicle wear & tear - to rental administrators for workshop attention.
- Our business model is 80% vans; you will be driving commercial vehicles such as LWB panel vans, dropside tippers and luton boxes, therefore experience is appreciated.
- Having a professional & caring approach to customer service, as you will be 'frontline' to our loyal customer base.
- You are adaptable to change in workload in line with customer & internal requirements.
- Can understand and adhere to new information as it comes in, as new vehicle delivery & collections are added throughout the day.
- Good general understanding of geography, road networks within East Anglia and confidence in driving out of area into London, South East and to the East Midlands Headquarters.
Hours and Salary
Monday to Friday, 08:00 - 17:00 (40hrs per week) £27,500 per annum.
Qualifications
- Full Driving Licence held for a minimum of 2 years, no more than six penalty points within the past 2 years.
Additional Information
Diversity, Equality & Inclusion at Radius. Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.
- Global Female Health Policy & Female Health Champions
- Pregnancy Loss and Fertility Treatment Policies
- Endometriosis Friendly Employer (UK)
- Mental Health First Aiders
- Disability Confident Committed Employer (Level 1)
- Race at Work Charter signatory
- Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards
- Corporate Supporter 2025 Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
- Give as you earn scheme (payroll giving) and match funding
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
Driver & Valeter: Vehicle Prep, Delivery & Care in Ipswich employer: Radius
Radius Vehicle Solutions is an exceptional employer, offering a vibrant work culture in Ipswich that prioritises employee well-being and professional growth. With a strong commitment to diversity and inclusion, employees benefit from comprehensive support initiatives and community engagement opportunities, making it a rewarding place to build a career while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Driver & Valeter: Vehicle Prep, Delivery & Care in Ipswich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Radius Vehicle Solutions. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and vehicle handling. Prepare your answers, but keep them natural. We want you to sound confident and authentic when discussing your experience and how it relates to the Driver-Valeter role.
✨Tip Number 3
Show off your driving skills! If you have any unique experiences or stories from your driving history, share them during the interview. This is your chance to highlight your adaptability and professionalism, which are key for this role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the position.
We think you need these skills to ace Driver & Valeter: Vehicle Prep, Delivery & Care in Ipswich
Some tips for your application 🫡
Show Your Driving Experience:Make sure to highlight your driving experience in your application. We want to see that you’ve got a solid background behind the wheel, especially with commercial vehicles. Mention any relevant licences and your familiarity with the East Anglia road networks!
Emphasise Customer Service Skills:Since you'll be the face of our company, it’s crucial to showcase your customer service skills. We love candidates who can demonstrate a caring and professional approach, so share any past experiences where you’ve gone above and beyond for customers.
Be Adaptable:In this role, things can change quickly, so we’re looking for someone who can adapt to new information and workloads. Use your application to illustrate how you've successfully handled changes in previous jobs or situations.
Apply Through Our Website:We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Radius Vehicle Solutions!
How to prepare for a job interview at Radius
✨Know Your Vehicles
Familiarise yourself with the types of vehicles you'll be handling, especially commercial ones like LWB panel vans and dropside tippers. Being able to discuss your experience with these vehicles will show that you're prepared and understand the role.
✨Customer Service Mindset
Since this role is frontline, emphasise your customer service skills during the interview. Share examples of how you've provided excellent service in the past, and express your commitment to maintaining a professional and caring approach with customers.
✨Demonstrate Adaptability
Highlight your ability to adapt to changing workloads and new information. Discuss any previous experiences where you successfully managed unexpected changes or challenges, as this will resonate well with their dynamic work environment.
✨Geography Knowledge is Key
Brush up on your knowledge of the East Anglia road networks and beyond. Being confident in discussing routes and your driving experience will show that you're ready to hit the ground running and can handle deliveries outside your usual area.
