A leading global data centre operator is looking for a Head of Commercial & Estate Management to oversee a major mixed-use estate in London. The estate covers around 500,000 sq ft across two main buildings and has more than 20 tenants. You'll be the owner's day-to-day lead. You'll direct an external Asset Manager and an external Property Manager and hold them to account, so that the Business Plan, budget and performance targets are delivered. This is a high-profile role where you'll work closely with senior leadership. It suits someone who can think strategically and also handle commercial detail hands-on.
Key responsibilities
- Lead day-to-day delivery of the approved Business Plan, budget and performance targets for the estate
- Drive the commercial strategy in line with corporate objectives, investment expectations and long-term portfolio value
- Manage the external Asset Manager and Property Manager, clarifying who does what and preventing gaps or duplication
- Chair the monthly Estate management meeting covering leasing, projects, compliance, tenant matters, risks and actions
- Review and challenge third-party recommendations, and issue owner instructions within your delegated authority
- Secure approvals for reserved matters, including transactions, consultant appointments, material capex and significant risks
- Produce monthly commercial reporting on forecasts, variances, risk, opportunity, exposure and budget performance
- Oversee reporting on leasing, rent reviews, renewals, arrears, service charge, capital projects, valuation and cash flow
- Maintain an integrated risk and action register, decision records and robust change control processes
- Coordinate input from business development, finance, treasury, legal, compliance, operations and senior management
- Run monthly KPI and service-level reviews, plus formal six-monthly performance reviews with remediation plans where needed
- Represent the business in key tenant, stakeholder and community relationships
- Support the analysis of potential investments and build knowledge of the wider portfolio and the data centre sector
About you
- Bachelor's degree in Commercial Management, Real Estate or a related discipline
- Significant commercial management experience, ideally in data centres, industrial property, real estate development or mission-critical infrastructure
- Proven track record of managing external consultants, asset or property managers, or suppliers
- Advanced skills in commercial analysis, negotiation, reporting and executive communication
- Strong numeracy, close attention to detail and excellent written English
- Confident with senior stakeholders, able to challenge constructively and give clear direction
- Highly organised, able to balance conflicting priorities and a varied workload
- Skilled with Microsoft 365 and interested in using AI tools to improve performance
- Experience in B2B technology, data centres, cloud, telecoms or professional services, or in an international or matrix organisation, is highly desirable
Working arrangements
- Full-time, based in the London office five days a week
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Head of Estate Management employer: Radius
As a Data Center Engineer with us, you'll thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our shift-based role offers a unique work-life balance with 4 days on and 4 days off, allowing you to recharge while contributing to our commitment to delivering exceptional service to our customers. Join a team that values collaboration, innovation, and the opportunity to work with cutting-edge technology in our state-of-the-art London facilities.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Estate Management
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Radius.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Radius? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Radius's careers page directly; we love seeing passionate candidates applying through our website!
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Head of Estate Management role at Radius, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Radius
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Radius operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Radius. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Radius.