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- Tasks: Lead financial operations and improve customer experience in a dynamic telematics environment.
- Company: Join a forward-thinking global business focused on sustainable mobility and technology solutions.
- Benefits: Enjoy competitive rewards, career development opportunities, and wellness support including an electric car scheme.
- Why this job: Be part of a growth journey, driving innovation and making a real impact in the industry.
- Qualifications: 3+ years in finance or operations, strong communication skills, and a proactive attitude required.
- Other info: Work from our Crewe office, Monday to Friday, with a focus on collaboration and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Financial Operations Supervisor – Telematics Business
Financial Operations Supervisor – Telematics Business
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Company Description
We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.
Company Description
We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.
Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.
Job Description
Job Purpose
The role of Financial Operations Supervisor is really important to us. Your role will play a key part of the customers experience with Radius, ensuring best in class performance, value of money and customer communications.
We would love to welcome you to our Crewe office, working hours of Monday-Friday 8:30am – 5:00pm.
Your Responsibilities Day To Day Will Be…
- Full end to end management of the financial elements of the Implementation process.
- Driving a process improvement initiative to ensure our installation partners are providing sufficient job data to allow the business to reconcile & approve costs ahead of releasing payments.
- Business partnering with the Telematics Operations team to review contacts, credit notes, complaints & cancellations relating to a customer’s implementation journey to identify further areas of improvement to the customer experience.
- Acting as the Finance lead for the requirements gathering, solution design and testing for an enhanced installer portal.
- Assessment of best value for money installations approach and business partnering with the Telematics Implementation team to manage implementation costs.
- Financial control governance of our internal installers and associated van stocks.
- Creating ongoing performance metrics to monitor implementation partner performance and charging.
- Ability to manage and structure large volumes of data from multiple sources and in multiple formats to allow the business to manage our installation jobs effectively.
- Drive best practices in terms of data required from our implementation partners with the goal to align our data inputs from our partners.
- Ownership of MI production for supplier and engineer performance and costings.
- Working with the Financial Operations to continuously assess our installation partner performance across multiple territories to determine whether our charging grace periods are suitable.
- Business partnering with Commercial team regarding profitability of installations, cashflows and pricing.
- Working in conjunction with the Head of Implementation (Operations) to develop supplier and engineer SLAs.
- Filtering down performance metrics to our European Dispatch and Installation managers and meeting with them in person to regularly review performance and ongoing improvement initiatives.
Qualifications
What do we expect of you?
- Minimum 3 years’ experience of working in a Finance or Operations related role.
- Ability to influence and effect change with a strong group of stakeholders.
- Able to travel to meet with our internal Dispatch and Installation managers and external Implementation partners across Europe.
- Strong written and verbal communication skills.
- Customer centric approach.
- Experience of interacting across all levels of the organisation including dealing with non-finance colleagues and external stakeholders to gather relevant information.
- Experience of fostering strong working relationships with internal and external stakeholders.
- Excellent attention to detail.
- Show an impressive attitude and not only take full responsibility for their duties but are enthusiastic to take on new challenges which will develop their own career.
- Track record of delivering process improvements and harbouring a continuous improvement methodology.
- Autonomous self-starter.
- Proactive action-based bias and problem solving.
- Resilience in fast paced demanding environment.
- Strong ‘can do’ attitude.
Additional Information
What can you expect of us?
Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, Performance bonus (% dependent upon department), Enhanced Maternity pay, Cycle to work and Electric Car Scheme a whole host of options to support your physical, mental, and financial wellbeing.
Still curious?
If you feel we are a good match for each other, you can apply online now!
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We do not accept speculative agency CVs. Any CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.
N.B., we reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Still Curious?
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note To Recruitment Agencies
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
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Financial Operations Supervisor - Telematics Business employer: Radius
Contact Detail:
Radius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Operations Supervisor - Telematics Business
✨Tip Number 1
Familiarise yourself with the latest trends in telematics and sustainable mobility. Understanding the industry landscape will not only help you during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with professionals in the finance and operations sectors, especially those who have experience in telematics. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could boost your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven process improvements in previous roles. The job description highlights a focus on enhancing customer experience, so showcasing your relevant achievements will set you apart.
✨Tip Number 4
Research the company's values and mission, particularly their commitment to sustainability. Aligning your personal values with theirs during discussions can create a strong connection and show that you're a good cultural fit for the team.
We think you need these skills to ace Financial Operations Supervisor - Telematics Business
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance and operations. Focus on your achievements in process improvements and stakeholder management, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills align with the responsibilities outlined in the job description, particularly in financial control and data management.
Highlight Relevant Experience: When detailing your work history, emphasise any experience you have in managing financial processes or working with cross-functional teams. Use metrics to demonstrate your impact, such as cost savings or efficiency improvements.
Showcase Communication Skills: Since strong communication is crucial for this role, provide examples of how you've successfully collaborated with non-finance colleagues or external stakeholders. This will illustrate your ability to influence and effect change.
How to prepare for a job interview at Radius
✨Understand the Company’s Vision
Before your interview, take some time to research the company's mission and values. Understanding their commitment to sustainability and technology innovation will help you align your answers with their goals and demonstrate your enthusiasm for their vision.
✨Showcase Your Financial Acumen
As a Financial Operations Supervisor, you'll need to highlight your experience in financial management and process improvement. Be prepared to discuss specific examples of how you've successfully managed financial operations or driven improvements in previous roles.
✨Prepare for Stakeholder Interaction Scenarios
Given the importance of business partnering in this role, think of examples where you've effectively influenced stakeholders or resolved conflicts. This will showcase your communication skills and ability to work collaboratively across different teams.
✨Demonstrate Problem-Solving Skills
The role requires a proactive approach to problem-solving. Prepare to discuss challenges you've faced in past positions and how you approached them. Highlight your resilience and ability to thrive in fast-paced environments, as this is crucial for success in the role.
