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- Tasks: Manage daily operations in a datacentre, ensuring top-notch service delivery and customer satisfaction.
- Company: Join Radius, a leader in datacentre management and operational excellence.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a cutting-edge team driving innovation in datacentre services with a focus on excellence.
- Qualifications: Experience in datacentre operations, project management, and a strong understanding of technical disciplines required.
- Other info: Opportunity to mentor and coach, shaping the future of datacentre services.
The predicted salary is between 43200 - 72000 £ per year.
Radius is seeking an experienced Datacentre Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP. This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year.
Fundamentally to focus on setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach and driving the organisation towards a 5 Star datacentre. To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives.
Project Management: Identifies and manages resources needed for the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity.
Requirement’s Definition and Management: Plans and drives scoping and requirements definition and prioritization of activities for large, complex initiatives within the Service Delivery space, primarily rack and cage where required and secondarily to the power team. Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders ie Sales, Engineering, Delivery, Security.
Commercial Support: Work with Service Delivery Team and Supervisor in providing any RFP and RFI responses from the Colo Installations Team, back to the Sales Admin team for winning new business.
Service Acceptance: Engages with Sales, Sales Planning and Admin, Engineering, DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward.
Management of contractors and supplier of Services: Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall. Deep understanding of Shared / Dedicated Installations in a Data Centre environment. Sufficient expertise in at least two of the following disciplines: Electrical, Optical, Connectivity, Colocation (Server Cabinets and PDUs), Health & Safety, Project Management, raised floor, Fire Alarm and suppression systems, Access control.
Datacenter Manager employer: Radius
Contact Detail:
Radius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Datacenter Manager
✨Tip Number 1
Network with professionals in the data centre industry. Attend relevant conferences, webinars, or local meetups to connect with others who work in similar roles. This can help you gain insights into the latest trends and potentially lead to job opportunities.
✨Tip Number 2
Familiarise yourself with the specific technologies and tools used in data centre management. Being knowledgeable about rack and cage installations, power management, and health & safety regulations will make you a more attractive candidate.
✨Tip Number 3
Showcase your project management skills by discussing any relevant experiences where you've successfully managed resources and delivered projects on time. Highlighting your ability to engage with senior stakeholders can set you apart from other candidates.
✨Tip Number 4
Prepare for interviews by understanding the company's operational excellence objectives. Be ready to discuss how you can contribute to achieving high standards and enhancing customer experience in their data centre operations.
We think you need these skills to ace Datacenter Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in datacentre management and relevant technical skills. Focus on specific achievements that demonstrate your ability to meet SLAs and manage contractors effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for datacentre operations and how your background aligns with the role's requirements. Mention your experience with project management and stakeholder engagement to showcase your fit for the position.
Highlight Relevant Experience: When detailing your work history, emphasise your experience in managing service delivery and operational excellence within a datacentre environment. Use metrics to illustrate your success in previous roles.
Prepare for Technical Questions: Anticipate technical questions related to datacentre operations, such as your understanding of electrical systems, connectivity, and health & safety protocols. Be ready to discuss how you've applied this knowledge in past roles.
How to prepare for a job interview at Radius
✨Showcase Your Technical Expertise
Make sure to highlight your experience in data centre operations, especially in areas like electrical systems, connectivity, and project management. Be prepared to discuss specific projects you've managed and the outcomes achieved.
✨Demonstrate Leadership Skills
As a Datacentre Manager, you'll need to manage contractors and suppliers effectively. Share examples of how you've led teams, mentored staff, or improved processes in previous roles to showcase your leadership capabilities.
✨Understand the Company’s Objectives
Research Radius and their operational excellence goals. Be ready to discuss how your experience aligns with their objectives and how you can contribute to achieving a 5-star datacentre standard.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you've faced in service delivery or project management and how you overcame them, as this will demonstrate your critical thinking abilities.
