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- Tasks: Manage data centre projects and ensure top-notch service delivery for customer satisfaction.
- Company: Join Radius, a leader in data centre solutions with a focus on excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Collaborate with diverse teams and influence senior stakeholders for impactful results.
- Why this job: Be part of a team that sets high standards in the data centre industry.
- Qualifications: Experience in data centre management and strong project management skills.
The predicted salary is between 36000 - 60000 £ per year.
Radius is seeking an experienced Data centre Project Manager / Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP.
This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year.
Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach and driving the organisation towards a 5 Star datacentre.
To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives.
Project Management:
Identifies and manages resources needed for the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity.
Requirement’s Definition and Management:
Plans and drives scoping and requirements definition and prioritization of activities for large, complex initiatives within the Service Delivery space, primarily rack and cage where required and secondarily to the power team. Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders ie Sales, Engineering, Delivery, Security
Commercial Support:
- Work with Service Delivery Team and Supervisor in providing any RFP and RFI responses from the Colo Installations Team, back to the Sales Admin team for winning new business.
Service Acceptance:
Engages with Sales, Sales Planning and Admin, Engineering, DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward.
- Management of contractors and supplier of Services
- Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall.
- Deep understanding of Shared / Dedicated Installations in a Data Centre environment
- Sufficient expertise in at least two of the following disciplines: Electrical, Optical, Connectivity, Colocation (Server Cabinets and PDUs), Health & Safety, Project Management, raised floor, Fire Alarm and suppression systems, Access control
Data Centre Project Manager / Service readiness Manager employer: Radius
Contact Detail:
Radius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Project Manager / Service readiness Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the data centre industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in managing service delivery and working with contractors. Use specific examples that demonstrate how you've met KPIs and enhanced customer experiences.
✨Tip Number 3
Prepare for interviews by researching the company’s projects and values. Tailor your responses to show how your background in data centre operations aligns with their goals. This will help you stand out as a candidate who truly understands their needs.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got some fantastic opportunities waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our team at Radius.
We think you need these skills to ace Data Centre Project Manager / Service readiness Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Centre Project Manager role. Highlight your experience in managing service delivery and working with contractors, as well as any specific projects you've led that align with the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of data centre operations and how you can contribute to achieving those 5 Star standards we’re aiming for.
Showcase Relevant Experience: In your application, be sure to showcase your experience in project management and service readiness. Include specific examples of how you've managed resources and engaged with stakeholders to deliver successful outcomes.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Radius
✨Know Your Data Centre Stuff
Make sure you brush up on your knowledge of data centre operations and the specific technologies mentioned in the job description. Be ready to discuss your experience with rack and cage installations, as well as your understanding of electrical and connectivity systems.
✨Showcase Your Project Management Skills
Prepare examples of past projects where you successfully managed resources and met deadlines. Highlight your ability to engage with stakeholders and influence decisions, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Leadership Qualities
Since mentoring and coaching are part of the job, think of instances where you've led a team or supported colleagues in their development. Be ready to share how you set high standards and drove performance towards KPIs.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operational excellence objectives and how they measure success in service delivery. This shows your genuine interest in the role and helps you understand if the company aligns with your career goals.