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- Tasks: Manage day-to-day operations for data centre service delivery and enhance customer experience.
- Company: Join Radius, a leader in data centre solutions with a focus on operational excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a team driving innovation in data centre management and service delivery.
- Qualifications: Experience in data centre environments and strong project management skills required.
- Other info: Collaborative culture with opportunities to mentor and influence key stakeholders.
The predicted salary is between 48000 - 72000 £ per year.
Radius is seeking an experienced Data centre Project Manager / Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP.
This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year.
Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach and driving the organisation towards a 5 Star datacentre.
To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives.
Project Management:
Identifies and manages resources needed for the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity.
Requirement’s Definition and Management:
Plans and drives scoping and requirements definition and prioritization of activities for large, complex initiatives within the Service Delivery space, primarily rack and cage where required and secondarily to the power team. Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders ie Sales, Engineering, Delivery, Security
Commercial Support:
- Work with Service Delivery Team and Supervisor in providing any RFP and RFI responses from the Colo Installations Team, back to the Sales Admin team for winning new business.
Service Acceptance:
Engages with Sales, Sales Planning and Admin, Engineering, DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward.
- Management of contractors and supplier of Services
- Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall.
- Deep understanding of Shared / Dedicated Installations in a Data Centre environment
- Sufficient expertise in at least two of the following disciplines: Electrical, Optical, Connectivity, Colocation (Server Cabinets and PDUs), Health & Safety, Project Management, raised floor, Fire Alarm and suppression systems, Access control
Data Centre Project Manager / Service readiness Manager employer: Radius
Contact Detail:
Radius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Project Manager / Service readiness Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the data centre industry and let them know you're on the hunt for a new role. Attend industry events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their operational excellence objectives and be ready to discuss how your experience aligns with their goals. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice your pitch! Be ready to explain your project management experience and how you've successfully managed resources and stakeholders in previous roles. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it shows you’re genuinely interested in joining our team and makes it easier for us to find your application.
We think you need these skills to ace Data Centre Project Manager / Service readiness Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Centre Project Manager role. Highlight your experience in managing service delivery and working with contractors, as well as any specific projects you've led that align with our operational excellence objectives.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your understanding of data centre operations and how you can contribute to achieving our 5 Star datacentre goal.
Showcase Relevant Experience: In your application, be sure to showcase your experience in project management and service readiness. Include examples of how you've successfully managed resources and engaged with stakeholders to deliver on KPIs.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Radius
✨Know Your Data Centre Stuff
Make sure you brush up on your knowledge of data centre operations and the specific technologies mentioned in the job description. Be ready to discuss your experience with rack and cage installations, as well as your understanding of electrical and connectivity disciplines.
✨Showcase Your Project Management Skills
Prepare examples of how you've successfully managed projects in the past, especially in a data centre environment. Highlight your ability to engage with stakeholders and manage resources effectively to meet SLAs and KPIs.
✨Demonstrate Leadership and Mentoring
Since the role involves mentoring and coaching, think of instances where you've led teams or supported colleagues. Be ready to share how you’ve helped others succeed and how you can bring that same energy to the new role.
✨Align with Operational Excellence
Familiarise yourself with the concept of Operational Excellence and be prepared to discuss how you can contribute to achieving high standards in service delivery. Think about ways you can enhance customer experience and drive the organisation towards a 5-star rating.