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- Tasks: Manage day-to-day operations for data centre service delivery and enhance customer experience.
- Company: Join Radius, a leader in data centre solutions with a focus on operational excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a team driving innovation in data centre management and service delivery.
- Qualifications: Experience in data centre environments and strong project management skills required.
- Other info: Collaborative culture with opportunities to mentor and influence key stakeholders.
The predicted salary is between 36000 - 60000 £ per year.
Radius is seeking an experienced Data centre Project Manager / Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP.
This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year.
Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach and driving the organisation towards a 5 Star datacentre.
To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives.
Project Management:
Identifies and manages resources needed for the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity.
Requirement’s Definition and Management:
Plans and drives scoping and requirements definition and prioritization of activities for large, complex initiatives within the Service Delivery space, primarily rack and cage where required and secondarily to the power team. Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders ie Sales, Engineering, Delivery, Security
Commercial Support:
- Work with Service Delivery Team and Supervisor in providing any RFP and RFI responses from the Colo Installations Team, back to the Sales Admin team for winning new business.
Service Acceptance:
Engages with Sales, Sales Planning and Admin, Engineering, DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward.
- Management of contractors and supplier of Services
- Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall.
- Deep understanding of Shared / Dedicated Installations in a Data Centre environment
- Sufficient expertise in at least two of the following disciplines: Electrical, Optical, Connectivity, Colocation (Server Cabinets and PDUs), Health & Safety, Project Management, raised floor, Fire Alarm and suppression systems, Access control
Data Centre Project Manager / Service readiness Manager employer: Radius
Contact Detail:
Radius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Project Manager / Service readiness Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the data centre industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to chat with potential employers, make sure to highlight your experience in managing projects and working with contractors. Use specific examples that demonstrate how you've met KPIs and enhanced customer experiences.
✨Tip Number 3
Prepare for interviews by researching the company and its operations. Understand their service delivery objectives and think about how your background aligns with their goals. This will help you stand out as a candidate who’s genuinely interested in their success.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals who can help us achieve operational excellence. Make sure your application reflects your passion for the data centre environment and your commitment to high standards.
We think you need these skills to ace Data Centre Project Manager / Service readiness Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Centre Project Manager role. Highlight your experience in managing service delivery and working with contractors, as well as any relevant project management skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your ability to manage complex projects and engage with stakeholders effectively. Let us know what excites you about working with us!
Showcase Relevant Skills: In your application, be sure to showcase your skills in areas like electrical, connectivity, and health & safety. We’re looking for someone who understands the ins and outs of data centre operations, so don’t hold back on sharing your expertise!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you get all the updates directly from us. Plus, it’s super easy to do!
How to prepare for a job interview at Radius
✨Know Your Data Centre Stuff
Make sure you brush up on your knowledge of data centre operations and the specific technologies mentioned in the job description. Be ready to discuss your experience with rack and cage installations, as well as any relevant project management methodologies you've used.
✨Showcase Your Stakeholder Skills
This role involves engaging with senior stakeholders, so be prepared to share examples of how you've influenced decision-making in past projects. Highlight your communication skills and how you've managed relationships with contractors and suppliers to meet KPIs.
✨Prepare for Scenario Questions
Expect questions that ask you to solve hypothetical problems related to service delivery and project management. Think about challenges you've faced in previous roles and how you overcame them, especially in a data centre environment.
✨Align with Operational Excellence
Familiarise yourself with the concept of Operational Excellence and be ready to discuss how you can contribute to achieving high standards in service delivery. Share your ideas on how to enhance customer experience and drive the organisation towards a 5-star rating.