Data Centre Project Manager / Service readiness Manager
Data Centre Project Manager / Service readiness Manager

Data Centre Project Manager / Service readiness Manager

Edinburgh Full-Time 36000 - 60000 £ / year (est.) No home office possible
Go Premium
Radius

At a Glance

  • Tasks: Manage day-to-day operations for data centre service delivery and enhance customer experience.
  • Company: Radius, a leader in data centre solutions with a focus on operational excellence.
  • Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
  • Other info: Collaborative culture with opportunities to mentor and develop others.
  • Why this job: Join a cutting-edge team and make a real impact in the data centre industry.
  • Qualifications: Experience in data centre management and strong project management skills.

The predicted salary is between 36000 - 60000 £ per year.

Radius is seeking an experienced Data centre Project Manager / Readiness Service Implementation Manager with extensive experience of working within a Datacentre environment whether from a Datacentre or MSP.

This role is responsible for the day-to-day management of functional tasks relating to the successful and timely Service Delivery of Co-Lo and PWR activities, managing the delivery of all work orders and footprint activities to meet customer expectations to agreed SLA’s and enhance the overall customer experience through aligning with our Operational Excellence objectives for the ensuing year.

Fundamentally to focus in setting high standards and managing our range of contractors and suppliers to agreed KPI’s, adopting a best-in-class approach and driving the organisation towards a 5 Star datacentre.

To also work closely with the Service Installation Supervisor role, providing mentoring and coaching to the Specialist role ensuring that Specialist Services are being delivered to the front line, thus enabling the SDM CoLo Installations, to deliver against agreed KPI and RFS objectives.

Project Management:

Identifies and manages resources needed for the planning, development and delivery of specified services, primarily rack and cage installations, secondarily providing support to the PWR team. Engages with and influences senior level stakeholders and project teams through change management processes, ensuring that the infrastructure is managed to provide agreed levels of service and data integrity.

Requirement’s Definition and Management:

Plans and drives scoping and requirements definition and prioritization of activities for large, complex initiatives within the Service Delivery space, primarily rack and cage where required and secondarily to the power team. Obtains input from, and formal agreement to, requirements from a diverse range of stakeholders ie Sales, Engineering, Delivery, Security

Commercial Support:

  • Work with Service Delivery Team and Supervisor in providing any RFP and RFI responses from the Colo Installations Team, back to the Sales Admin team for winning new business.

Service Acceptance:

Engages with Sales, Sales Planning and Admin, Engineering, DC Ops or Project Management Office, to ensure that the Products which are sold are capable of being Delivered and Supported going forward.

  • Management of contractors and supplier of Services
  • Solid understanding of DC Operations, constituent elements that make up a Live Production DC Hall.
  • Deep understanding of Shared / Dedicated Installations in a Data Centre environment
  • Sufficient expertise in at least two of the following disciplines: Electrical, Optical, Connectivity, Colocation (Server Cabinets and PDUs), Health & Safety, Project Management, raised floor, Fire Alarm and suppression systems, Access control

Data Centre Project Manager / Service readiness Manager employer: Radius

At Radius, we pride ourselves on being an exceptional employer, offering a dynamic work environment that fosters collaboration and innovation in the Data Centre sector. Our commitment to employee growth is evident through comprehensive training programmes and mentorship opportunities, ensuring that our team members thrive in their roles while contributing to our mission of delivering top-tier service excellence. Located in a vibrant area, we provide a supportive culture that values work-life balance and encourages professional development, making Radius an ideal place for those seeking meaningful and rewarding careers.
Radius

Contact Detail:

Radius Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Data Centre Project Manager / Service readiness Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the data centre industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Showcase your skills! When you get the chance to chat with hiring managers or recruiters, make sure to highlight your experience in managing projects and working with contractors. Use specific examples that demonstrate how you've met KPIs and enhanced customer experiences.

✨Tip Number 3

Prepare for interviews by researching the company and its operations. Understand their service delivery objectives and think about how your background aligns with their goals. This will help you tailor your responses and show that you're genuinely interested in the role.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get your application in!

We think you need these skills to ace Data Centre Project Manager / Service readiness Manager

Project Management
Service Delivery Management
Stakeholder Engagement
Requirements Definition
Change Management
Data Centre Operations
Contractor Management
Supplier Management
Technical Knowledge in Electrical Systems
Technical Knowledge in Optical Systems
Technical Knowledge in Connectivity
Technical Knowledge in Colocation
Health & Safety Compliance
Fire Alarm and Suppression Systems Knowledge
Access Control Systems Knowledge

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Data Centre Project Manager role. Highlight your experience in managing service delivery and working with contractors, as well as any specific projects you've led that align with our operational excellence objectives.

Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed complex initiatives in a data centre environment and how you’ve engaged with stakeholders to drive results.

Showcase Your Technical Skills: Don’t forget to highlight your technical expertise! Mention your knowledge in areas like electrical systems, connectivity, and health & safety. This will show us that you have the solid understanding we need for this position.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Radius

✨Know Your Data Centre Stuff

Make sure you brush up on your knowledge of data centre operations and the specific technologies mentioned in the job description. Be ready to discuss your experience with rack and cage installations, as well as your understanding of electrical and connectivity systems.

✨Showcase Your Project Management Skills

Prepare examples of how you've successfully managed projects in the past, especially in a data centre environment. Highlight your ability to engage with stakeholders and manage resources effectively to meet SLAs and KPIs.

✨Demonstrate Leadership and Mentoring

Since the role involves mentoring and coaching, think of instances where you've led a team or supported colleagues in their development. Be ready to share how you’ve driven performance and improved service delivery.

✨Align with Operational Excellence

Familiarise yourself with the concept of Operational Excellence and be prepared to discuss how you can contribute to achieving high standards in service delivery. Think about ways you can enhance customer experience and drive the organisation towards a 5-star rating.

Data Centre Project Manager / Service readiness Manager
Radius
Location: Edinburgh
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>