Radius is seeking a Technical Support Advisor to join our Crewe team. You will triage and resolve customer technical queries, learning both software and hardware products and delivering clear feedback to clients and internal departments.
The role offers a Monday–Friday 8:30am–5:00pm schedule in our Crewe office. You will manage CRM tickets, provide accurate account feedback, build relationships with internal teams, spot trends, and assist other areas during peaks.
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Technical Support Advisor - CRM & Hardware (Crewe) employer: Radius
As a Data Center Engineer with us, you'll thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our shift-based role offers a unique work-life balance with 4 days on and 4 days off, allowing you to recharge while contributing to our commitment to delivering exceptional service to our customers. Join a team that values collaboration, innovation, and the opportunity to work with cutting-edge technology in our state-of-the-art London facilities.