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For Companies At a Glance
- Tasks: Manage customer relationships, focusing on retention and upselling in a vibrant environment.
- Company: Forward-thinking global business based in Crewe with a dynamic team.
- Benefits: Competitive rewards package, career development, pension plan, and wellness assistance.
- Why this job: Join a thriving team and make a real impact on customer satisfaction and growth.
- Qualifications: 5 GCSEs and 2 years of customer-facing experience, preferably in sales.
- Other info: Exciting opportunities for career advancement in a supportive workplace.
The predicted salary is between 28800 - 43200 £ per year.
A forward-thinking global business in Crewe seeks a Customer Account Manager for their Account Management team. This office-based position involves managing customer relationships, focusing on retention and upselling within the vibrant work environment.
Candidates should have 5 GCSEs and at least 2 years of customer-facing experience, preferably in sales.
The company offers a competitive rewards package, career development opportunities, and various employee benefits, including a pension plan and wellness assistance.
SME/MSME Account Manager – Retention & Upsell in Crewe employer: Radius
Contact Detail:
Radius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SME/MSME Account Manager – Retention & Upsell in Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Customer Account Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to retention and upselling. We recommend role-playing with a friend or using online resources to get comfortable with your responses. Confidence is key!
✨Tip Number 3
Showcase your customer-facing experience! When chatting with potential employers, highlight specific examples of how you've successfully managed relationships and driven sales. Numbers and success stories will make you stand out.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace SME/MSME Account Manager – Retention & Upsell in Crewe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your customer-facing experience and any sales achievements to show us you're the right fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about account management and how you can contribute to our team. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just duties. Use numbers and examples to illustrate how you've successfully retained customers or upsold products in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Radius
✨Know Your Customer
Before the interview, research the company’s customer base and understand their needs. Be ready to discuss how you can enhance customer relationships and drive retention and upselling strategies.
✨Showcase Your Sales Experience
Prepare specific examples from your previous roles where you successfully retained customers or upsold products. Use metrics to highlight your achievements, as numbers speak volumes in sales.
✨Demonstrate Your Communication Skills
As a Customer Account Manager, communication is key. Practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to refine your delivery.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company’s approach to customer retention and upselling. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
