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For Companies At a Glance
- Tasks: Manage customer relationships and drive retention and upsell initiatives.
- Company: Forward-thinking global business based in Crewe with a vibrant team.
- Benefits: 25 days holiday, annual salary reviews, pension plan, and employee support programs.
- Why this job: Join a dynamic team focused on delivering exceptional customer experiences.
- Qualifications: GCSEs and A-Level qualifications with a proactive approach.
The predicted salary is between 30000 - 42000 £ per year.
A forward-thinking global business based in Crewe is seeking an Account Manager – Mid Market to manage customer relationships and drive retention and upsell initiatives. The successful candidate will be office-based and part of a vibrant team focused on delivering an exceptional customer experience.
Applicants should have a proactive approach and possess GCSEs and A-Level qualifications.
The role offers:
- 25 days holiday
- Annual salary reviews
- A pension plan
- Support programs for employees
Mid-Market Account Manager: Growth, Retention & Upsell in Crewe employer: Radius
Contact Detail:
Radius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mid-Market Account Manager: Growth, Retention & Upsell in Crewe
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. It’s all about making connections that can help us get our foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want to show that we’re not just a good fit for the role, but also for the team!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to boost our confidence and refine our answers. Let’s nail those retention and upsell strategies!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us top of mind and show our enthusiasm for the role. Plus, it’s a great way to reinforce our proactive approach!
We think you need these skills to ace Mid-Market Account Manager: Growth, Retention & Upsell in Crewe
Some tips for your application 🫡
Show Your Proactive Side: In your application, make sure to highlight your proactive approach. We love candidates who take the initiative, so share examples of how you've driven growth or retention in previous roles.
Tailor Your Experience: When writing your application, tailor it to the Mid-Market Account Manager role. Use keywords from the job description and relate your past experiences to customer relationship management and upselling.
Be Personable: We’re all about delivering an exceptional customer experience, so let your personality shine through! Use a friendly tone in your application to show us you’d fit right into our vibrant team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at Radius
✨Know Your Customer
Before the interview, research the company’s current customer base and their needs. Understanding how the business drives retention and upsell initiatives will help you demonstrate your proactive approach and show that you're ready to manage those relationships effectively.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed accounts or driven growth. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Emphasise Teamwork
Since this role is part of a vibrant team, be ready to discuss how you collaborate with others. Share experiences where you’ve worked in a team to enhance customer experience or achieve sales targets, highlighting your ability to contribute positively to the team dynamic.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's strategies for customer retention and upselling. This not only shows your interest in the role but also gives you insight into how you can align your skills with their goals.
