Managed IT Sales Specialist - Telecoms in Crewe

Company Description: We’re an ambitious, forward‑thinking global business that builds transformative solutions for our customers to deliver best‑in‑class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs.

Reports to: Modern Workplace & Managed IT Sales Manager

Location: Home‑based, with travel to our Crewe office for team days and meetings

The Opportunity: We’re looking for experienced Managed IT & Modern Workplace Specialists to join a team that’s got a serious amount of untapped potential. We have an existing customer base of around 4,000 customers in one of our sectors, and right now, penetration of Managed IT and Modern Workplace solutions is low. That means this isn’t a cold‑start, blank‑sheet role. It’s a chance to step into a warm customer base, uncover genuine needs, build recurring revenue, and make a visible impact quickly.

What You’ll Actually Be Doing:

• Identifying, creating, and winning opportunities within the customer base.
• Working closely with our Retentions team to turn warm conversations into real opportunities.
• Proactively building your own pipeline – not waiting to be spoon‑fed.
• Helping the Retentions team become sharper and more confident with our products, how they’re positioned, and when to bring you in.
• Joining live customer calls when introduced by the team, adding specialist value and helping move opportunities forward.

The Kind Of Specialist We’re After: This role suits someone who can bring experience of selling Microsoft and Managed IT solutions, who enjoys commercial conversations, and isn’t afraid to ask the right questions.

You’re Comfortable Uncovering and Translating:

• Uncovering customer challenges.
• Translating technical capability into business value.
• Recommending the right mix of solutions (not just the biggest bundle).

What You’ll Be Selling: You’ll be working across a strong Modern Workplace and Managed IT portfolio, including:

• Microsoft 365 (full suite)
• Microsoft Defender
• Acronis
• DMARC
• Endpoint Security / EDR / MDR
• Intune / Device Management
• Email Security
• SharePoint
• Teams Phone
• Cyber Essentials

What Will Your Day to Day Look Like:

• Building and managing a healthy pipeline across the existing customer base.
• Proactively engaging customers to uncover new requirements.
• Running customer meetings via phone, Teams, and face‑to‑face where it makes sense.
• Creating and delivering proposals, quotes, and presentations.
• Owning opportunities end‑to‑end, from first conversation through to close.
• Working closely with delivery and internal teams to ensure smooth handover.
• Keeping CRM, pipeline, and forecasting accurate and up to date.

What We’re Looking For:

• 2–3 years’ experience in B2B sales selling Managed IT, Microsoft, or Modern Workplace solutions, with a solid understanding of the marketplace.
• Proven experience with Microsoft 365, backup, security, and email protection solutions.
• Experience selling into an existing customer base and generating opportunities proactively.
• Comfortable working hand‑in‑hand with Retentions, while still owning your own number.
• Confident presenting remotely and in person.
• Organised, self‑motivated, and able to manage your own pipeline.

In Your First 3–6 Months, You’ll Have:

• Built strong relationships with the Retentions and Account Management teams.
• Developed a healthy, realistic pipeline across the customer base.
• Started consistently winning and closing opportunities.
• Hit (or exceeded) your monthly MRM targets.
• Become the go‑to specialist for Managed IT and Modern Workplace across the business.

Benefits:

• Pension plan
• Life assurance
• Employee fuel card scheme
• Electric Vehicle salary sacrifice scheme
• Employee assistance programme
• 24‑hour wellness and healthcare assistance via ‘Help@Hand’ by Unum
• Time off for fertility treatment and in the event of pregnancy loss
• ‘Cycle to work’ scheme
• Global Female Health Policy & Female Health Champions
• Pregnancy Loss and Fertility Treatment Policies
• Endometriosis Friendly Employer (UK)
• Women‑focused gym & female health events
• Mental Health First Aiders
• Disability Confident Committed Employer (Level 1)
• Race at Work Charter signatory
• Proud sponsor of Crewe Pride and Cheshire Pride Awards
• Corporate Supporter 2025 Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
• Give‑as‑you‑earn scheme (payroll giving) and match funding

Next Steps: If you feel we are a good match for each other, you can apply online now. If you’d like to understand more about the role or life at Radius before applying, please contact our talent team via [email protected].

Equal Opportunity and Inclusive Recruitment: Radius is an equal‑opportunities employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation, or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.