At a Glance
- Tasks: Support IT operations by managing records, coordinating activities, and ensuring compliance.
- Company: Join a dynamic team at Radius, a leader in innovative business solutions.
- Benefits: Enjoy competitive salary, wellness programmes, free breakfast, and gym access.
- Other info: Opportunities for career growth in a culture of continuous learning and inclusivity.
- Why this job: Be the backbone of our IT operations and make a real impact behind the scenes.
- Qualifications: Strong organisational skills, attention to detail, and excellent communication abilities.
The predicted salary is between 24300 - 29700 £ per year.
Are you someone who takes pride in keeping things organised, spotting the details others might miss, and seeing tasks through from start to finish? We're looking for an IT Service Delivery Analyst to join our Service Delivery team. Please note that while this role sits within our central IT department, it is not a technical position. Instead, it's a highly organised, process-focused role that plays an important part in keeping our business operations running smoothly through communication, accurate record-keeping, strong coordination and excellent operational control.
Success in the role will come from your ability to stay organised, maintain accurate records, take ownership of tasks and communicate effectively with stakeholders across the business. This could be a great opportunity for someone from an administration, operations, coordination, asset management, compliance or service delivery background who enjoys working in a structured environment and takes real satisfaction from delivering high-quality, accurate work.
What you'll be doing…
You’ll support a range of Service Delivery activities that help ensure our IT operations are well organised, compliant and efficient. Responsibilities will include:
- Managing and maintaining accurate records of IT assets and stock throughout their lifecycle.
- Carrying out regular audits to ensure equipment and inventory records remain accurate and up to date.
- Supporting onboarding and offboarding activities.
- Assisting with operational and governance processes across the IT function.
- Working closely with colleagues across IT and the wider business to coordinate activities and support operational requirements.
- Supporting compliance and audit requirements through effective record keeping and process management.
- Identifying opportunities to improve processes and make ways of working more efficient.
What we’re looking for…
This role is likely to be a great fit if you enjoy administration, coordination, process management, record keeping, auditing, stock control or operational support activities. You’ll enjoy succeeding here if you’re naturally organised, take pride in accuracy and like being the person who keeps things running smoothly behind the scenes. We’d love to hear from you if you can demonstrate:
- Exceptional attention to detail and a commitment to accuracy.
- Strong organisational skills and the ability to manage multiple priorities.
- A proactive approach and a willingness to take ownership of your work.
- Excellent written and verbal communication skills.
- The ability to build positive working relationships with a variety of stakeholders.
- A positive, can-do attitude and a strong sense of accountability.
- A desire to learn, improve processes and contribute to team success.
What you can expect from us…
You’ll be an important contributor to the IT operations that run our entire global business. A standout workspace based in our offices in Crewe, you’ll enjoy modern, collaborative workspaces, complete with café and free onsite gym. Your impact on Radius will be rewarded with the opportunity to progress your career in many directions. The development of our people has always been a priority for us. We have established a culture of continuous learning and knowledge-sharing which means our colleagues are constantly exposed to new experiences and ways of working. Everyone in Radius, from entry-level to the senior team, has their own personal development plans with clear routes for progression and regular reviews.
Rewards and benefits
In addition to a competitive salary, you’ll have access to a reward and benefits package which includes:
- Pension
- Life assurance
- Electric Vehicle scheme
- Employee assistance programme
- Wellness and healthcare assistance via ‘Help@Hand’ by Unum
- Cycle to work scheme
- Free breakfast daily in the office
- Free onsite gym access
About Radius…
Driving business forward Radius offers fuel cards, telematics, vehicle leasing, EV charge points, telecoms and more to businesses globally. Established in 1990, we're trusted by over 470,000 businesses to help them grow and become more productive. With over 3000 colleagues across 5 continents, our people are critical to our success as we develop new innovative products across a growing range of businesses.
Our values...
- Driven - We are ambitious and tenacious. We constantly strive for more, we look to the future, and we are already working on what’s next.
- Agile - We are quick to adapt to change. We stay ahead of market trends and create solutions for the future.
- Innovative - The status quo is there to be challenged. We are passionate about pushing boundaries and always think bigger.
- Inclusive - We know the value of our customers, partners, suppliers and colleagues. We encourage inclusivity and work collaboratively.
Additional Information
Diversity, Equality & Inclusion at Radius Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support. We also offer:
- Global Female Health Policy & Female Health Champions
- Pregnancy Loss and Fertility Treatment Policies
- Endometriosis Friendly Employer (UK)
- Mental Health First Aiders
- Disability Confident Committed Employer (Level 1)
- Race at Work Charter signatory
- Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards
- Corporate Supporter 2025 Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
- Give as you earn scheme (payroll giving) and match funding
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
IT Service Delivery Analyst in Crewe employer: Radius
As a Data Center Engineer with us, you'll thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our shift-based role offers a unique work-life balance with 4 days on and 4 days off, allowing you to recharge while contributing to our commitment to delivering exceptional service to our customers. Join a team that values collaboration, innovation, and the opportunity to work with cutting-edge technology in our state-of-the-art London facilities.
StudySmarter Expert Advice🤫
We think this is how you could land IT Service Delivery Analyst in Crewe
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Radius values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Radius might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Radius!
✨Direct Apply to Radius
Let's not forget to apply directly through the Radius website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Service Delivery Analyst in Crewe
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Radius.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Radius. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Radius
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
