At a Glance
- Tasks: Manage inbound customer inquiries and convert leads into loyal customers.
- Company: Join a dynamic sales team at a growing company in Crewe.
- Benefits: Enjoy 25 days holiday, annual salary reviews, and wellness support.
- Other info: Inclusive workplace with strong community values and career growth opportunities.
- Why this job: Make an impact by building relationships and closing deals in a fast-paced environment.
- Qualifications: 2-3 years of sales experience and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for a motivated and results-driven Inbound Sales Executive to join our growing sales team in Crewe, United Kingdom. In this role, you will be responsible for managing inbound customer inquiries, qualifying leads, and converting prospects into loyal customers. You will work in a fast-paced environment where your ability to build relationships, communicate effectively, and close deals will directly impact your success and our organisation’s growth.
- Respond promptly to inbound customer inquiries via phone, email, and chat, providing professional and courteous service.
- Qualify leads by understanding customer needs and determining fit with our products and services.
- Deliver compelling product presentations and demonstrations tailored to customer requirements.
- Negotiate pricing and contract terms to close sales while maintaining profitability.
- Maintain accurate and detailed records of all customer interactions and transactions in our CRM system.
- Meet and exceed monthly sales targets and key performance indicators (KPIs).
- Build and nurture long‑term customer relationships to encourage repeat business and referrals.
- Collaborate with the sales team and other departments to ensure seamless customer onboarding and satisfaction.
- Identify upselling and cross‑selling opportunities within the existing customer base.
- Continuously update product knowledge and stay informed about market trends and competitor offerings.
Qualifications:
- 2‑3 years of proven experience in inbound sales or outbound sales.
- Demonstrated track record of meeting or exceeding sales quotas and revenue targets.
- Proficiency with CRM software and sales automation tools.
- Excellent verbal and written communication skills with strong presentation abilities.
- Active listening and consultative selling skills with the ability to understand customer pain points.
- Strong organisational and time management skills with the ability to prioritise multiple tasks.
- Problem‑solving mindset with a customer‑focused approach to handling objections.
- Ability to work independently and as part of a collaborative team in a target‑driven environment.
Additional Information:
- 25 days holiday + bank holidays.
- Annual salary review.
- Pension plan.
- Life assurance.
- Electric Vehicle salary sacrifice scheme.
- Employee assistance programme.
- 24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum.
- Time off for fertility treatment and in the event of pregnancy loss.
- ‘Cycle to work’ scheme.
- Global Female Health Policy & Female Health Champions.
- Pregnancy Loss and Fertility Treatment Policies.
- Endometriosis Friendly Employer (UK).
- Mental Health First Aiders.
- Disability Confident Committed Employer (Level 1).
- Race at Work Charter signatory.
- Proud sponsor of Crewe Pride (4 years running) and Cheshire Pride Awards.
- Corporate Supporter 2025 Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
- Give as you earn scheme (payroll giving) and match funding.
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
Inbound Sales Pro: Close Deals & Build Relationships in Crewe employer: Radius
At Radius, we pride ourselves on being an exceptional employer in Crewe, offering a vibrant work culture that fosters collaboration and personal growth. Our commitment to employee well-being is reflected in our comprehensive benefits package, including generous holiday allowances, wellness programmes, and support for mental health, ensuring that our team members thrive both professionally and personally. Join us to be part of a diverse and inclusive environment where your contributions are valued, and you can make a meaningful impact on our customers and the community.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Sales Pro: Close Deals & Build Relationships in Crewe
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and passion, making you stand out as a candidate.
✨Tip Number 2
Practice your pitch! Prepare a brief introduction about yourself that highlights your experience in inbound sales. Make it engaging and tailored to what they’re looking for, so you can grab their attention right from the start.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a referral, which can be a game-changer in landing that job.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Inbound Sales Pro: Close Deals & Build Relationships in Crewe
Some tips for your application 🫡
Show Your Sales Skills:When writing your application, make sure to highlight your sales experience. We want to see how you've closed deals and built relationships in the past. Use specific examples that demonstrate your ability to meet or exceed sales targets.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to our job description. Mention how your skills align with what we’re looking for, especially in managing customer inquiries and qualifying leads.
Be Professional Yet Personable:While we love a friendly tone, remember to keep it professional. Your written communication should reflect your ability to connect with customers. Show us your personality while maintaining a level of professionalism that matches our brand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Radius
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by the company. This will help you tailor your responses and demonstrate how you can meet customer needs effectively.
✨Practice Active Listening
During the interview, show that you can listen actively. This means not just hearing the questions but also understanding the underlying concerns. Respond thoughtfully to demonstrate your consultative selling skills.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might need to handle a mock customer inquiry. Practise common sales scenarios so you can showcase your ability to qualify leads and close deals confidently.
✨Highlight Your Achievements
Be ready to discuss specific examples of how you've met or exceeded sales targets in the past. Use metrics to quantify your success, as this will help paint a clear picture of your capabilities and results-driven mindset.
