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- Tasks: Manage inbound customer inquiries and convert leads into loyal customers.
- Company: Global business services company with 35 years of experience.
- Benefits: 25 days holiday, competitive salary, and professional development opportunities.
- Why this job: Join a dynamic team and make a real impact on business growth.
- Qualifications: 2-3 years in sales, strong communication skills, and CRM proficiency.
- Other info: Fast-paced environment with excellent career advancement potential.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
For 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was running a successful fuel SME in the North West of England. Today, we are a global business services company operating in 19 countries on five continents. Our mission is to help businesses of all sizes adapt to market changes and take advantage of the opportunities that come with them. We differentiate ourselves by our ability to provide SMBs with fleet and connectivity products and services in a single solution, as well as customized solutions for enterprise-level businesses.
Job Description
We are looking for a motivated and results-driven Inbound Sales Executive to join our growing sales team in Crewe, United Kingdom. In this role, you will be responsible for managing inbound customer inquiries, qualifying leads, and converting prospects into loyal customers. You will work in a fast-paced environment where your ability to build relationships, communicate effectively, and close deals will directly impact your success and our organisation's growth.
Responsibilities
- Respond promptly to inbound customer inquiries via phone, email, and chat, providing professional and courteous service
- Qualify leads by understanding customer needs and determining fit with our products and services
- Deliver compelling product presentations and demonstrations tailored to customer requirements
- Negotiate pricing and contract terms to close sales while maintaining profitability
- Maintain accurate and detailed records of all customer interactions and transactions in our CRM system
- Meet and exceed monthly sales targets and key performance indicators (KPIs)
- Build and nurture long-term customer relationships to encourage repeat business and referrals
- Collaborate with the sales team and other departments to ensure seamless customer onboarding and satisfaction
- Identify upselling and cross-selling opportunities within the existing customer base
- Continuously update product knowledge and stay informed about market trends and competitor offerings
Qualifications
- 2-3 years of proven experience in inbound sales or outbound sales
- Demonstrated track record of meeting or exceeding sales quotas and revenue targets
- Proficiency with CRM software and sales automation tools
- Excellent verbal and written communication skills with strong presentation abilities
- Active listening and consultative selling skills with the ability to understand customer pain points
- Strong organisational and time-management skills with the ability to prioritise multiple tasks
- Problem-solving mindset with a customer-focused approach to handling objections
- Ability to work independently and as part of a collaborative team in a target-driven environment
- Sales certifications or professional development in sales techniques (preferred)
Additional Information
25 days holiday +
Inbound Sales Executive in Crewe employer: Radius
Contact Detail:
Radius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Executive in Crewe
✨Tip Number 1
Get to know the company inside out! Research their products, services, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 2
Practice your pitch! Prepare a brief introduction about yourself and your sales experience. When you get the chance to speak with someone from the company, you’ll be ready to impress them with your confidence and clarity.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After any interaction, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate your interest in the role!
We think you need these skills to ace Inbound Sales Executive in Crewe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inbound Sales Executive role. Highlight your experience in inbound sales and any achievements that show you can meet or exceed sales targets. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about sales and how you can contribute to our mission. Be sure to mention specific experiences that demonstrate your ability to build relationships and close deals.
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your written application reflects your excellent verbal and written skills. Keep it clear, concise, and professional – we want to see that you can communicate effectively right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Radius
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by the company. This will help you answer questions confidently and demonstrate your ability to deliver compelling product presentations tailored to customer needs.
✨Practice Active Listening
During the interview, show that you can listen actively. This means not just hearing the questions but also understanding the underlying needs. Practising this skill will help you in qualifying leads and addressing customer pain points effectively.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might need to handle a mock customer inquiry. Prepare by thinking through common scenarios and how you would respond, showcasing your consultative selling skills and ability to close deals.
✨Showcase Your Sales Achievements
Be ready to discuss your past sales experiences and how you've met or exceeded quotas. Use specific examples to illustrate your success in building relationships and converting leads into loyal customers, as this will resonate well with the interviewers.
