Radius in Crewe is seeking a Customer Resolution Specialist to manage the pipeline of customers disputing invoices, working with Telematics to investigate and settle queries, and support CSAT reporting. You’ll help improve processes, products and the overall customer experience.
Join a forward-thinking team where you’ll deliver timely dispute resolutions, produce insightful CSAT reports, and collaborate with internal stakeholders to drive continuous improvement.
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Customer Resolution & CSAT Specialist in Crewe employer: Radius
As a Data Center Engineer with us, you'll thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our shift-based role offers a unique work-life balance with 4 days on and 4 days off, allowing you to recharge while contributing to our commitment to delivering exceptional service to our customers. Join a team that values collaboration, innovation, and the opportunity to work with cutting-edge technology in our state-of-the-art London facilities.
