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- Tasks: Configure and activate telematics devices while ensuring top-notch quality assurance.
- Company: Join a forward-thinking global business focused on sustainable mobility and technology solutions.
- Benefits: Enjoy competitive pay, flexible hours, training, and career growth opportunities.
- Why this job: Be part of an innovative team shaping the future of connectivity and sustainability.
- Qualifications: Strong IT skills, problem-solving abilities, and attention to detail are essential.
- Other info: Collaborative environment with a commitment to inclusivity and employee development.
The predicted salary is between 10 - 13 ÂŁ per hour.
We’re an ambitious, forward‑thinking global business who build transformative solutions for our customers to deliver best‑in‑class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering.
Part‑time position – working hours: 09:00‑14:30 Monday‑Friday (flexible hours/TBC)
As a Commissioning Support Agent, you will be responsible for the remote configuration, activation, and quality assurance of telematics devices such as vehicle trackers and dash cameras. You will work closely with the Installation, Technical Support, and Customer Service teams to ensure each device is set up accurately, tested, and ready for customer use.
Key Responsibilities
- Commission vehicle tracking units and dash cameras via our internal platforms and systems.
- Validate hardware installation data and confirm device functionality post‑installation.
- Carry out diagnostic checks and troubleshoot issues during the commissioning phase.
- Liaise with field engineers to resolve technical issues or incomplete installations.
- Ensure each device is correctly linked to the customer account, vehicle, and relevant software platform.
- Document commissioning activity and elevate anomalies to the relevant team.
- Support new product rollouts and firmware updates where applicable.
- Deliver high standards of customer service by ensuring devices are commissioned promptly and correctly.
- Collaborate with cross‑functional teams to continually improve commissioning processes and workflows.
Qualifications
- Strong IT literacy, particularly in using web‑based platforms and internal ticketing systems.
- Excellent problem‑solving and analytical skills.
- High attention to detail and accuracy when handling customer data and technical configurations.
- Effective communication skills, both verbal and written.
- Ability to work independently and as part of a team in a fast‑paced environment.
- A good understanding of Microsoft Office.
Nice to Have
- Relevant technical certifications such as CompTIA A+, Network+, or similar are advantageous but not essential.
- Experience with telematics or vehicle technology systems is a strong plus.
- Proven ability to work with software platforms, databases, and diagnostic tools.
- Full UK driving licence may be preferred (depending on if occasional site visits are required).
Additional Information
- Competitive salary and benefits package
- Full training and ongoing development
- Opportunity to work with innovative telematics technologies
- Career progression in a growing global business
- Friendly and collaborative working environment
- Pension scheme and holiday entitlement
- Employee perks and discount schemes
If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via email.
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
Commissioning Support Agent - Part Time in Crewe employer: Radius
Contact Detail:
Radius Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commissioning Support Agent - Part Time in Crewe
✨Tip Number 1
Get to know the company inside out! Research their products, services, and values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission and vision.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the application process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to the role of a Commissioning Support Agent. Think about how your skills align with their needs, especially around problem-solving and attention to detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and ready to embark on this exciting journey with us.
We think you need these skills to ace Commissioning Support Agent - Part Time in Crewe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Commissioning Support Agent role. Highlight your relevant skills, especially in IT literacy and problem-solving, to show us you’re the perfect fit for our team.
Show Off Your Attention to Detail: Since accuracy is key in this role, give examples in your application that demonstrate your high attention to detail. Whether it’s a project you managed or a task you completed, let us see how you ensure everything is spot on!
Communicate Clearly: Effective communication is crucial for this position. Use clear and concise language in your written application to showcase your communication skills. We want to see how well you can convey your thoughts!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the role!
How to prepare for a job interview at Radius
✨Know Your Tech
Familiarise yourself with telematics devices and their functionalities. Understand how vehicle trackers and dash cameras work, as this will show your genuine interest in the role and help you answer technical questions confidently.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you had to troubleshoot or resolve a problem, as this will demonstrate your analytical skills and ability to work under pressure.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Since effective communication is key in this role, consider doing mock interviews with friends or family to refine your verbal and written communication skills.
✨Highlight Attention to Detail
Be ready to discuss how you ensure accuracy in your work. Bring up specific instances where your attention to detail made a difference, especially when handling customer data or technical configurations.