Radius is seeking a Technical Support Advisor to join our Crewe office. You’ll triage and resolve customer technical queries, learning our software and hardware products while analyzing issues.
Typical hours are Monday–Friday 8:30am–5:00pm with a focus on clear communication and timely feedback to clients and internal teams. You will handle CRM tickets, perform detailed account checks, build strong relationships with internal stakeholders, and contribute to lead generation for Radius products
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Client-Facing Technical Support Specialist in Crewe employer: Radius
As a Data Center Engineer with us, you'll thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our shift-based role offers a unique work-life balance with 4 days on and 4 days off, allowing you to recharge while contributing to our commitment to delivering exceptional service to our customers. Join a team that values collaboration, innovation, and the opportunity to work with cutting-edge technology in our state-of-the-art London facilities.