At a Glance
- Tasks: Lead the delivery of gas, water, and pipeline operations with a focus on safety and compliance.
- Company: Join Radius Subterra, a leader in utility services with a commitment to excellence.
- Benefits: Competitive salary, career growth opportunities, and a chance to make a real impact.
- Other info: Collaborate with diverse teams and drive operational efficiency for sustainable growth.
- Why this job: Be at the forefront of service delivery management in a dynamic and supportive environment.
- Qualifications: Senior experience in utilities or pipeline services with strong leadership skills.
The predicted salary is between 48000 - 72000 £ per year.
Radius Subterra are seeking a Head of Service Delivery to lead the end-to-end delivery of their gas, water and specialist pipeline operations. You will ensure works are delivered safely, compliantly and within commercial scope, providing clear accountability from mobilisation to close-out while maintaining consistent standards, strong governance and reliable customer performance.
Working closely with Commercial, Finance, SHEQ and Customer Support teams, you will drive operational planning, forecasting accuracy and resource utilisation, strengthening efficiency and process consistency. This is a senior leadership role focused on performance, accountability and supporting sustainable growth across regulated utility frameworks.
The successful candidate will be a credible and commercially astute operational leader with senior experience in utilities, infrastructure or pipeline services. With strong knowledge of gas and/or water network operations, you will confidently lead multi-disciplinary field teams, manage cost and margin and deliver work safely and compliantly within regulated environments.
Structured, calm under pressure and solutions focused, you will build trust across operational teams while driving performance and accountability. Experience within service-led businesses, AMP or RIIO frameworks, NEC contracts or specialist pipeline technologies would be advantageous.
Join our team! Embrace the opportunity to be part of Radius Systems, where your skills and passion contribute to our continued success.
Head of Service Delivery employer: Radius Systems Limited
At Radius Subterra, we pride ourselves on being an exceptional employer that values safety, compliance, and operational excellence in the utilities sector. Our collaborative work culture fosters innovation and accountability, providing ample opportunities for professional growth and development within a supportive environment. Located in a dynamic industry, we offer our employees the chance to make a meaningful impact while enjoying competitive benefits and a commitment to sustainable practices.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Service Delivery
✨Tip Number 1
Network like a pro! Reach out to your connections in the utilities and infrastructure sectors. Attend industry events or webinars where you can meet potential employers and showcase your expertise.
✨Tip Number 2
Prepare for interviews by researching Radius Subterra thoroughly. Understand their operations, values, and recent projects. This will help you tailor your responses and demonstrate your genuine interest in the role.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've driven performance and accountability in past roles, especially in regulated environments. We want to see how you can lead multi-disciplinary teams effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Make sure to mention the job title in your email subject line and include a tailored cover letter that highlights your relevant experience.
We think you need these skills to ace Head of Service Delivery
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Head of Service Delivery role. Highlight your experience in utilities and pipeline services, and don’t forget to showcase your leadership skills and operational expertise.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific experiences that align with the job description and show your passion for service delivery management.
Follow Application Instructions:We want to make it easy for you to apply! Be sure to follow the application instructions carefully. Include the job title in your email subject line and attach your CV and cover letter as requested.
Showcase Your Achievements:When detailing your experience, focus on your achievements. Use metrics where possible to demonstrate how you’ve driven performance and accountability in previous roles. This will help us see the impact you can bring to our team!
How to prepare for a job interview at Radius Systems Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of gas and water network operations. Familiarise yourself with the latest regulations and frameworks like AMP or RIIO. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Leadership Skills
Prepare examples that highlight your experience in leading multi-disciplinary teams. Think about times when you successfully managed projects under pressure, ensuring safety and compliance. This is a senior role, so they’ll want to see your leadership style in action.
✨Understand the Business
Research Radius Subterra and their operations thoroughly. Understand their values, mission, and recent projects. This will help you tailor your answers and show that you’re genuinely interested in contributing to their success.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their operational planning processes or how they measure success in service delivery. This shows you’re proactive and engaged, which is key for a leadership position.
