At a Glance
- Tasks: Manage customer accounts, retain contracts, and upsell products in a vibrant office environment.
- Company: Join a forward-thinking global business focused on sustainable mobility and technology solutions.
- Benefits: Enjoy 25 days holiday, competitive salary, and a range of wellness benefits.
- Other info: Inclusive workplace with excellent career development opportunities and a modern office in Crewe.
- Why this job: Be part of a growth journey and make a real impact in the telecoms industry.
- Qualifications: 5 GCSEs, A-Level or equivalent, and 2+ years in a customer-facing role.
The predicted salary is between 49500 - 60500 £ per year.
Company Description
Heard of us? We're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered.
Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
The role of Account Manager – SME is an exciting new role as a part of an expanding team in the Account Management team. You will be responsible for the in-life management and retention of our fastest growing areas in the business. This role is office based in Crewe, and you'll be a part of a vibrant office environment.
The key to success in this role is to have a strong will to be customer-focused with an appetite for customer retention and upsell. You will report into our Retentions Manager.
Your key responsibilities day to day will be:
- Making daily calls to aligned customers
- Retain and renew customer contracts
- Upselling into customer accounts
- Driving cross-company referrals
- Developing learning of Radius' product portfolio with the ability to fully explain features and benefits of our products.
- Working closely with key partners across the major networks.
- After-sales service to ensure customers are satisfied.
- Using various CRM systems to extract data from and keep them up to date.
Qualifications:
- 5 GCSE passes
- A-Level or equivalent
- 2+ years in a customer-facing environment (preferably Sales)
- Telecoms industry experience and sector knowledge desirable
Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. Our benefits include:
- 25 days holiday + bank holidays
- Annual salary review
- Pension plan
- Life assurance
- Employee fuel card scheme
- Electric Vehicle salary sacrifice scheme
- Employee assistance programme
- 24 hour wellness and healthcare assistance
- Time off for fertility treatment and in the event of pregnancy loss
- 'Cycle to work' scheme
We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
If you feel we are a good match for each other, you can apply online now!
Account Manager - SME in Hoole employer: Radius Payment Solutions
At Radius, we pride ourselves on being an exceptional employer, offering a vibrant work culture at our state-of-the-art Telematics head office in Crewe. Our commitment to employee growth is evident through tailored development plans and a culture of continuous learning, while our modern workspace features unique amenities like an onsite café and rooftop bar, fostering collaboration and creativity. Join us to make a meaningful impact in the telematics sector, supported by a comprehensive benefits package that prioritises your well-being and career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - SME in Hoole
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Account Manager - SME at Radius Payment Solutions, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Radius Payment Solutions. Tailor your message to explain why you’re drawn to them and how you can contribute as a Account Manager - SME. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Account Manager - SME in Hoole
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Radius Payment Solutions:When writing your cover letter, make sure to tailor your message specifically for Radius Payment Solutions. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Radius Payment Solutions
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Radius Payment Solutions that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Radius Payment Solutions that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Radius Payment Solutions’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
