Overview
As a People Advisor at Radius, you will provide practical HR guidance to managers and colleagues, helping navigate absence, performance, wellbeing, and employee queries. You will own a varied caseload, support welfare and return-to-work planning, and promote inclusive policies. The role blends advisory work with data quality and policy improvement, contributing to our People strategy in a fast-growing, global business. You’ll work closely with cross-functional teams to shape a positive, compliant employee experience.
Pay / Benefits
- Pregnancy loss and fertility treatment policies
- Mental Health First Aiders
- Disability Confident Employer (Level 1)
- Women-focused gym and female health events
- Endometriosis Friendly Employer (UK)
- Payroll giving with company match funding
Responsibilities
- Provide day-to-day people advice and coaching to managers and employees across the Radius Group
- Manage a varied caseload covering absence, performance, conduct, wellbeing, and employee queries
- Support managers with long-term absence cases, welfare meetings, occupational health referrals, return-to-work planning, and capability processes
- Advise on family-friendly policies including maternity, paternity, adoption, and shared parental leave
- Own your caseload, delivering high-quality, timely service and escalate complex matters when required
- Attend formal people meetings as a representative and note-taker
- Maintain accurate people data in HR systems and champion data quality across People Services
- Review and improve people policies, processes, and documentation for best practice and legal compliance
- Support and coach People Associates, acting as escalation point and sharing knowledge
- Contribute to wider People projects such as engagement surveys, Investors in People, and initiatives aligned to our People strategy.
Key requirements
- Solid knowledge of UK employment law with experience handling a wide range of people matters
- CIPD qualification is desirable but not essential
- Proven experience in a generalist HR or People Advisor role within a commercial environment
- Confidence managing multiple priorities and a varied workload
- Strong attention to detail with experience using HR systems and working with data
- Clear, confident communicator who can influence, coach, and build trusted relationships
- Collaborative team player who supports the development of others
- Accountable, resilient, and solutions-focused when challenges arise
- Adaptable and comfortable working in a fast-moving, evolving organisation
- Motivated, energetic, and committed to continuous improvement
- Effective communication
- Coaching and influencing
- Relationship building
- HR systems proficiency
- Data quality and reporting
- Policy and process governance
People Advisor in Crewe employer: Radius Payment Solutions
At Radius, we pride ourselves on being an exceptional employer, offering a vibrant work culture at our state-of-the-art Telematics head office in Crewe. Our commitment to employee growth is evident through tailored development plans and a culture of continuous learning, while our modern workspace features unique amenities like an onsite café and rooftop bar, fostering collaboration and creativity. Join us to make a meaningful impact in the telematics sector, supported by a comprehensive benefits package that prioritises your well-being and career progression.
