Overview
As an IT Service Delivery Analyst, you will help keep IT operations well organized and compliant through accurate record-keeping and strong coordination. You will work across IT and the wider business to support governance, asset management, audits, onboarding/offboarding, and process improvement. Your work ensures smooth business operations and reliable service delivery behind the scenes. This role offers a opportunity to contribute to a global IT operation within a collaborative, process-driven environment.
Pay / Benefits
- Pension
- Life assurance
- Employee fuel card scheme
- Electric Vehicle scheme
- Employee assistance programme
- Cycle to work scheme
Responsibilities
- Manage and maintain accurate records of IT assets and stock throughout their lifecycle
- Carry out regular audits to keep equipment and inventory records up to date
- Support onboarding and offboarding activities
- Assist with operational and governance processes across the IT function
- Collaborate with IT and wider business stakeholders to coordinate activities
- Support compliance and audit requirements through record keeping and process management
- Identify opportunities to improve processes and ways of working
Key requirements
- Excellent attention to detail and accuracy
- Strong organizational skills and ability to manage multiple priorities
- Proactive, ownership-minded approach
- Excellent written and verbal communication skills
- Ability to build positive working relationships with stakeholders
- Positive, can-do attitude with strong accountability
- Desire to learn, improve processes and contribute to team success
- Attention to detail
- Organisational skills
- Proactivity
- Communication
- Stakeholder management
- Accountability
IT Service Delivery Analyst in Crewe employer: Radius Payment Solutions
At Radius, we pride ourselves on being an exceptional employer, offering a vibrant work culture at our state-of-the-art Telematics head office in Crewe. Our commitment to employee growth is evident through tailored development plans and a culture of continuous learning, while our modern workspace features unique amenities like an onsite café and rooftop bar, fostering collaboration and creativity. Join us to make a meaningful impact in the telematics sector, supported by a comprehensive benefits package that prioritises your well-being and career progression.
