Overview
In this Fraud Analyst role, you support Radius' fraud prevention strategy through data analysis and reporting. You will produce weekly and monthly trend reports for management and help educate employees on fraud awareness. The position partners with the Fraud Team to spot new risks and update preventative measures, while handling suspicious activity and coordinating with country teams. You’ll work across the business to share trends, review processes, and drive timely resolution and communication.
Pay / Benefits
- bonus potential
- friendly culture
- agile and innovative
- continuous improvement empowered from day one
- inclusive work environment
- DEI initiatives and health policies
Responsibilities
- Produce weekly/monthly fraud and transactional query reports for management
- Design and deliver fraud prevention education and communication for employees
- Identify new fraud trends and risks to enable preventative strategies
- Analyse new customer drawings for potential application fraud
- Record and query suspicious activity with Sales agents, Account managers, and Credit teams
- Coordinate with Head of Fraud and Fraud Team Manager on unusual activity
- Manage fraud queries ensuring timely data requests and updates to customers
- Share trends with Fraud Champions across the business
- Collaborate with other areas to review processes and mitigate risks
Key requirements
- Experience in a fast-paced environment
- Excellent problem-solving skills and innovative, methodical thinking
- Strong communication skills with ability to influence at all levels
- Excellent organizational skills
- Understanding of Excel
- Ability to work independently and collaboratively
- Ability to spot trends and communicate effectively to the wider team
- communication
- influencing at all levels
- problem-solving
- Excel
- data analysis
- reporting
Fraud Analyst in Crewe employer: Radius Payment Solutions
At Radius, we pride ourselves on being an exceptional employer, offering a vibrant work culture at our state-of-the-art Telematics head office in Crewe. Our commitment to employee growth is evident through tailored development plans and a culture of continuous learning, while our modern workspace features unique amenities like an onsite café and rooftop bar, fostering collaboration and creativity. Join us to make a meaningful impact in the telematics sector, supported by a comprehensive benefits package that prioritises your well-being and career progression.
