At a Glance
- Tasks: Manage accounts receivable, cash collection, and ledger management in a dynamic team.
- Company: Join a forward-thinking global business focused on sustainable mobility and technology solutions.
- Benefits: Enjoy competitive salary, 12% commission, and a friendly, inclusive work culture.
- Why this job: Be part of a growth journey in a tech-driven environment that values innovation and sustainability.
- Qualifications: 3-5 years of credit experience with strong communication and negotiation skills required.
- Other info: Open to diverse backgrounds; we value inclusivity and continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
Location: Waters Edge, Clarendon Dock, Belfast BT1 3BH
Working Hours: Monday to Friday, 8.30am - 5:00pm (37.5 hours)
Salary: Competitive with 12% commission based on annual salary and performance
We are an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.
Since 1990 our ambition has never wavered. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we are committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
The role of Senior Credit Control Officer is really important to us. You will be responsible for your own portfolio of accounts receivable to include cash collection, ledger management and adherence to credit policy.
What would your day to day look like?
- Workload planning and prioritisation
- Achieve agreed cash collection rates and overdue KPIs
- Management of sales ledger
- Daily contact via Telephone, SMS, E-mail, Payment links, Letter
- Achieve call and abandonment targets
What do we expect of you?
- Manage individual performance to achieve cash collection and call targets
- Manage contact to your portfolio throughout collection cycle in line with credit policy
- Keep accurate and complete records of all customer contact within systems
- Escalation of accounts and issues as required
- Manage customers' expectations to minimise escalated calls
- Timely query resolution, working with colleagues in Fin Ops, customer services and account management teams to resolve issues
Key Skills/Attributes:
- 3-5 Years proven Credit experience
- Confident telephone manner and skills
- Be able to negotiate and resolve
- Good eye for detail
- Able to prioritise and adapt to meet key deadlines
- Own queries and problem resolution
- Excellent ability to communicate at all levels
- Flexible approach and attitude
What can you expect of us?
- A friendly culture that mirrors our proposition to our customers
- A fast-growing organisation that defines itself as being agile and innovative
- A drive for continuous improvement, which you will be empowered to get behind from day one
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive
- Competitive compensation, with a good range of core benefits and bonus potential
Radius is an equal opportunities employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
Credit Controller - Senior employer: Radius Payment Solutions
Contact Detail:
Radius Payment Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller - Senior
✨Tip Number 1
Familiarise yourself with the company's mission and values. Understanding their commitment to sustainability and innovation will help you align your responses during interviews, showcasing how your experience in credit control can contribute to their goals.
✨Tip Number 2
Prepare to discuss your previous credit control experiences in detail. Be ready to share specific examples of how you've successfully managed accounts receivable, resolved disputes, and achieved cash collection targets, as these are key aspects of the role.
✨Tip Number 3
Practice your communication skills, especially over the phone. Since the role requires a confident telephone manner, consider role-playing scenarios where you negotiate payment terms or resolve customer queries to demonstrate your ability to handle calls effectively.
✨Tip Number 4
Network with current or former employees if possible. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
We think you need these skills to ace Credit Controller - Senior
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of the Senior Credit Controller position. Tailor your application to highlight relevant experience in cash collection, ledger management, and customer communication.
Highlight Relevant Experience: In your CV and cover letter, emphasise your 3-5 years of proven credit experience. Provide specific examples of how you've successfully managed accounts receivable, achieved cash collection targets, and resolved customer queries.
Showcase Key Skills: Make sure to mention key skills such as negotiation, attention to detail, and effective communication. Use bullet points to clearly outline how you meet these requirements, especially your ability to manage individual performance and adapt to deadlines.
Personalise Your Application: Address your cover letter to the hiring manager, William Daynes, if possible. Express your enthusiasm for the role and the company’s mission towards sustainability and innovation. This personal touch can make your application stand out.
How to prepare for a job interview at Radius Payment Solutions
✨Research the Company
Before your interview, take some time to learn about the company's mission, values, and recent developments. Understanding their focus on sustainability and technology innovation will help you align your answers with their goals.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to manage customer relationships. Prepare examples from your past experience where you successfully resolved issues or improved cash collection rates.
✨Showcase Your Communication Skills
As a Senior Credit Controller, effective communication is key. Be ready to demonstrate your confident telephone manner and negotiation skills during the interview. Practice articulating your thoughts clearly and concisely.
✨Highlight Your Flexibility and Adaptability
The role requires managing multiple accounts and adapting to changing priorities. Share examples of how you've successfully managed workloads in the past and your approach to meeting tight deadlines.