Company DescriptionWe're an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions.
We support our customers with a range of products and services to meet their needs.
Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we're committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. Job DescriptionJob Title: Director of Account Management - TelematicsLocation: Arden Square, Crewe - in-office 5-days per weekWe're looking for an experienced leader to take ownership of Account Management across our Telematics UK business.
This role carries direct accountability for how well we retain and grow our customer portfolio, which has a real and lasting impact on the business. You'll divide your time between leading a team and managing key relationships yourself.
What you'll be doingSetting and running the retention and growth strategy for the Telematics UK customer portfolioDriving revenue growth through cross-selling and upselling, and building a pipeline within the existing customer baseLeading, coaching and performance-managing your team (50 FTE) against commercial objectivesPersonally managing a set of strategic accounts, including relationships at executive and C-suite levelOverseeing account reviews, profitability, and reporting on performance and forecasts to the Sales DirectorQualificationsHas led and developed a team within Account Management, Customer Success or Sales, including setting objectives and managing performanceCan show results against retention, revenue growth or commercial performance targets in a previous roleHas managed strategic B2B customer relationships, including direct contact with senior or C-suite stakeholdersCan explain how they have applied account growth, customer lifecycle or retention methodologies to a portfolio of accountsHas coordinated work across two or more functions, such as Sales, Operations or Customer Success, to deliver a shared customer outcomeAdditional InformationWhat can you expect of us? Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within Radius, but you'll also have access to our competitive reward and benefits package.
Our benefits: Competitive salaryBonus scheme Car allowance Family private medical cover 25 days holiday + bank holidaysPension planLife assuranceEmployee fuel card scheme (after 6 months)Electric Vehicle salary sacrifice scheme (after 12 months)Employee assistance programme24 hour wellness and healthcare assistance via 'Help@Hand' by UnumTime off for fertility treatment and in the event of pregnancy loss'Cycle to work' schemeAnd of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, barista bar, games rooms, and more!
Diversity, Equality & Inclusion at RadiusOur global DEI networks champion LGBTQ+ inclusion, cultural diversity, women's empowerment and mental health, neurodiversity and disability support.
We also offer: Global Female Health Policy & Female Health ChampionsPregnancy Loss and Fertility Treatment PoliciesEndometriosis Friendly Employer (UK)Women-focused gym & female health eventsMental Health First AidersDisability Confident Committed Employer (Level 1)Race at Work Charter signatoryProud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge.
Give as you earn scheme (payroll giving) and match fundingNext StepsIf you feel we are a good match for each other, you can apply online now!
If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team directly.
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies: We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
SummaryType: Full-timeFunction: SalesExperience level: DirectorIndustry: Transportation/Trucking/Railroad
Director of Account Management in Coddington employer: Radius Payment Solutions
At Radius, we pride ourselves on being an exceptional employer, offering a vibrant work culture at our state-of-the-art Telematics head office in Crewe. Our commitment to employee growth is evident through tailored development plans and a culture of continuous learning, while our modern workspace features unique amenities like an onsite café and rooftop bar, fostering collaboration and creativity. Join us to make a meaningful impact in the telematics sector, supported by a comprehensive benefits package that prioritises your well-being and career progression.
