Director of Revenue Operations in Chester

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.

We are looking for a Director of Revenue Operations to design, optimise and scale the systems, processes, data and governance behind our commercial growth in our Telematics division. Working across Sales, Marketing, Customer Success and Account Management, you will be the operational leader of our entire go-to-market engine. You will improve forecast accuracy, lift commercial productivity and build the single source of truth that our leaders use to make decisions - turning strategy into measurable, predictable and efficient revenue growth.

If you enjoy bringing order to fast-moving commercial teams and can point to the growth you have unlocked by doing it, we would like to hear from you.

Key Responsibilities

• Partner with leadership to shape and deliver revenue growth strategy, translating corporate objectives into operational plans and performance metrics.
• Lead annual planning, including quotas, territory design, capacity modelling and resource allocation.
• Own forecasting methodology and drive forecast accuracy across the business.
• Establish KPI frameworks across the full customer lifecycle and monitor funnel performance, conversion, pipeline health and retention.
• Design and continuously improve end-to-end revenue processes, removing friction between Marketing, Sales, Customer Success and Finance.
• Own the RevOps technology stack - CRM, sales engagement, marketing automation and BI — and drive data quality, governance and adoption.
• Establish a single source of truth for revenue reporting, with executive dashboards and analysis of CAC, lifetime value, retention and pipeline efficiency.
• Improve commercial productivity through better processes, tools and insights, including territory, quota and compensation design.
• Build and lead a high-performing RevOps team, and influence decisions across Sales, Marketing, Customer Success, Finance and Product.
• Drive automation initiatives that reduce manual effort and improve efficiency.

Qualifications

• Degree in Business, Finance, Economics, Data Analytics, Engineering or a related discipline (or equivalent experience).
• 8+ years in Revenue Operations, Sales Operations, Commercial Operations or Business Operations.
• 3+ years leading cross-functional operational teams.
• Demonstrable success scaling revenue operations in a complex, multi-stakeholder environment.
• Expertise in forecasting, pipeline management and business planning, with a strong grasp of go-to-market models and customer lifecycle metrics.
• Advanced CRM expertise (Salesforce, HubSpot or similar) and strong working knowledge of BI and analytics platforms.
• Highly analytical and data-driven, with excellent problem-solving skills.
• Strong stakeholder management, influencing, communication and presentation skills.
• Proven ability to lead change and drive adoption across an organisation.
• Able to work on-site in Crewe.

Desirable

• MBA or other relevant advanced qualification.
• Experience in SaaS, technology, telematics, telecommunications or another recurring-revenue business.
• Experience of high-growth or rapidly scaling environments.
• Track record of designing and managing commission and incentive schemes.
• Experience implementing automation and improving data governance across a GTM technology stack.
• Experience developing and coaching high-performing teams.

Additional Information

This role offers a unique opportunity to make a visible impact in a growing business. You'll have the autonomy to shape local marketing activity while benefiting from the support and expertise of an established global marketing function.

Benefits include competitive salary, bonus, car allowance and family private medical cover, retail discounts, health and wellbeing support services, friendly and collaborative culture, fast-growing innovative organisation, opportunities for development and progression, and an inclusive workplace that values innovation, agility, and drive.

Please note: This role is office-based in Crewe, Cheshire, 5-days per week.

Diversity, Equality & Inclusion at Radius

Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.