At a Glance
- Tasks: Lead and manage our global AWS infrastructure, ensuring security and performance.
- Company: Join Radius, a trusted leader in logistics and supply chain solutions.
- Benefits: Enjoy competitive salary, wellness programmes, and free breakfast daily.
- Other info: Dynamic work environment with excellent career development opportunities.
- Why this job: Make a real impact on our cloud strategy while leading innovative teams.
- Qualifications: Proven AWS experience and strong leadership skills required.
The predicted salary is between 63000 - 77000 £ per year.
Lead and evolve our global AWS infrastructure. We're looking for an experienced Cloud & Infrastructure Operations Manager to take ownership of our global cloud platforms, with a particular focus on our AWS environment. Reporting directly to the CIO, this is a key leadership role within our IT Operations department, with responsibility for the reliability, performance, security and scalability of our core infrastructure services. You'll lead people across TechOps, SysOps, Networks and Voice, whilst remaining closely involved in technical decision-making and infrastructure strategy.
Please note: This is not a purely people-management position. We're specifically looking for a candidate with strong hands-on AWS expertise who can provide technical leadership, challenge existing approaches, drive improvements and act as a recognised cloud subject matter expert. This role is based from our Crewe offices alongside the team.
What you'll be doing…
- Owning the operational management of our cloud infrastructure, with AWS at the heart of our environment.
- Ensuring cloud platforms and infrastructure services remain secure, resilient, scalable and highly available.
- Leading and developing teams responsible for TechOps, SysOps, networking and voice services.
- Driving operational excellence through automation, monitoring and proactive service management.
- Managing cloud security, performance optimisation and cost efficiency across the AWS estate.
- Overseeing enterprise network services, including cloud networking, WAN, VPN and data centre connectivity.
- Supporting and improving our Five9 voice and telephony environment.
- Leading major incident response and driving improvements to reliability and service resilience.
- Working closely with Cyber Security, Platform Services and other senior technology stakeholders to continually improve our infrastructure landscape.
What we’re looking for…
Essential
- Proven AWS infrastructure experience in complex enterprise environments.
- Experience leading infrastructure, cloud or operations teams.
- Deep understanding of AWS architecture, cloud networking and security best practices.
- Experience managing highly available, business-critical infrastructure services.
- Strong knowledge of Infrastructure as Code and automation tooling.
- Experience implementing monitoring, observability and operational tooling.
- Experience managing major incidents and operational service delivery.
- Strong understanding of infrastructure security principles and governance.
- Excellent stakeholder management and communication skills.
Highly Desirable
- Exposure to Azure environments.
- Enterprise networking expertise across LAN, WAN, VPN and cloud networking.
- Experience with SRE or reliability engineering practices.
- ITIL-based service management experience.
- Experience supporting modern development teams with infrastructure and platform services.
- Experience with voice or contact-centre technologies such as Five9 and SIP services.
This role Is likely to suit you if…
- You are currently a Cloud Manager, Cloud Operations Manager, Infrastructure Operations Manager or Senior AWS Engineer with leadership responsibilities.
- You enjoy leading teams while staying technically engaged.
- You can comfortably discuss AWS architecture, security, networking, resilience and optimisation at a deep technical level.
- You are passionate about automation, operational excellence and continuous improvement.
- You want the opportunity to influence infrastructure strategy whilst remaining close to the technology.
What you can expect from us…
- Meaningful work: You’ll be an important contributor to the IT operations that run our entire global business.
- A standout workspace: Based in our offices in Crewe, you’ll enjoy modern, collaborative workspaces, complete with café and onsite gym.
- Career development: Your impact on Radius will be rewarded with the opportunity to progress your career in many directions. The development of our people has always been a priority for us. We have established a culture of continuous learning and knowledge-sharing which means our colleagues are constantly exposed to new experiences and ways of working. Everyone in Radius, from entry-level to the senior team, has their own personal development plans with clear routes for progression and regular reviews.
- Rewards and benefits: In addition to a competitive salary, you’ll have access to a reward and benefits package which includes: Pension, Life assurance, Bonus potential, Employee fuel card scheme, Electric Vehicle scheme, Employee assistance programme, Wellness and healthcare assistance via ‘ ’ by Unum, Cycle to work’ scheme, Free breakfast daily in the office, Free onsite gym access.
About Radius…
Driving business forward. Radius offers fuel cards, telematics, vehicle leasing, EV charge points, telecoms and more to businesses globally. Established in 1990, we're trusted by over 470,000 businesses to help them grow and become more productive. With over 3000 colleagues across 5 continents, our people are critical to our success as we develop new innovative products across a growing range of businesses.
Our values...
- Driven: We are ambitious and tenacious. We constantly strive for more, we look to the future, and we are already working on what’s next.
- Agile: We are quick to adapt to change. We stay ahead of market trends and create solutions for the future.
- Innovative: The status quo is there to be challenged. We are passionate about pushing boundaries and always think bigger.
- Inclusive: We know the value of our customers, partners, suppliers and colleagues. We encourage inclusivity and work collaboratively.
Additional Information
Diversity, Equality & Inclusion at Radius. Our global DEI networks champion LGBTQ+ inclusion, cultural diversity, women’s empowerment and mental health, neurodiversity and disability support. We also offer: Global Female Health Policy & Female Health Champions, Pregnancy Loss and Fertility Treatment Policies, Endometriosis Friendly Employer (UK), Women-focused gym & female health events, Mental Health First Aiders, Disability Confident Committed Employer (Level 1), Race at Work Charter signatory, Proud sponsor of Crewe Pride (5 years running) and Cheshire Pride Awards Corporate Supporter 2025, Community network driving charity and volunteering initiatives, with 8 consecutive years of participation in the UK Challenge. Give as you earn scheme (payroll giving) and match funding.
Next Steps
If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly. Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Cloud and Infrastructure Operations Manager (AWS) in Chester employer: Radius Payment Solutions
At Radius, we pride ourselves on being an exceptional employer, offering a vibrant work culture at our state-of-the-art Telematics head office in Crewe. Our commitment to employee growth is evident through tailored development plans and a culture of continuous learning, while our modern workspace features unique amenities like an onsite café and rooftop bar, fostering collaboration and creativity. Join us to make a meaningful impact in the telematics sector, supported by a comprehensive benefits package that prioritises your well-being and career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Cloud and Infrastructure Operations Manager (AWS) in Chester
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Radius Payment Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Radius Payment Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Radius Payment Solutions!
✨Direct Apply to Radius Payment Solutions
Let's not forget to apply directly through the Radius Payment Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Cloud and Infrastructure Operations Manager (AWS) in Chester
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Radius Payment Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Radius Payment Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Radius Payment Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.