Radius Limited in Salford, United Kingdom, is seeking an experienced Customer Service Team Leader to drive a high-performing team and deliver exceptional customer experiences.
You will mentor and motivate staff, monitor performance against key metrics, lead training, resolve escalations with empathy, and implement QA processes.
Collaborating with senior management, you will plan workloads, communicate results, and foster a culture of engagement, quality and continuous improvement.
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Customer Experience Team Lead in Stretford employer: Radius Limited
Radius Limited is an exceptional employer located in Crewe, offering a dynamic work environment that fosters growth and innovation. With a strong focus on employee development, competitive salaries, and generous benefits such as 25 days of holiday and gym access, we prioritise the well-being and success of our team members. Join us to be part of a collaborative culture where your contributions directly impact our data-driven decision-making processes.
