At a Glance
- Tasks: Manage customer orders for Broadband and Hosted services while ensuring timely updates.
- Company: Join a fast-growing, innovative company with a friendly and inclusive culture.
- Benefits: Enjoy opportunities for continuous improvement and a commitment to diversity and inclusion.
- Why this job: Be part of a dynamic team that values your input and fosters professional growth.
- Qualifications: Strong organisational skills, teamwork, attention to detail, and proficiency in Microsoft Office required.
- Other info: Apply online now and connect with our talent team for more insights!
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Project Management professional to oversee customer orders related to Broadband, Leased Line, and Hosted services. The role involves providing detailed updates to customers via telephone and email, ensuring all orders are accurately documented in our CRM, processing orders in line with SLAs and customer needs, and coordinating with carriers, networks, and suppliers to resolve delays or issues.
The successful candidate will build and maintain strong relationships with stakeholders, identify opportunities for process improvements, and work with teams to create and update workflows. Maintaining key data for order tracking and working towards department KPIs are also essential aspects of this role.
Qualifications:
- Strong organizational skills and ability to multitask
- Team player with a positive attitude
- Attention to detail and accuracy
- Proficiency in Microsoft Office
- Problem-solving initiative
Additional Information:
- Friendly and inclusive company culture
- Fast-growing, agile, and innovative organization
- Opportunities for continuous improvement
- Commitment to diversity and inclusion
If interested, you can apply online now. For more information about the role or life at Radius, contact our talent team via email. Radius is an equal opportunities employer, committed to accessibility and inclusivity in our recruitment process. We reserve the right to close the vacancy early if needed.
Contact Detail:
Radius Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Provisioning Service Delivery Co-Ordinator
✨Tip Number 1
Familiarise yourself with the specific services mentioned in the job description, such as Broadband and Leased Line services. Understanding these areas will help you speak confidently about them during any interviews or discussions.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple projects or tasks simultaneously. This will demonstrate your ability to multitask effectively, which is crucial for this role.
✨Tip Number 3
Research the company culture at Radius and be ready to discuss how your values align with theirs. Emphasising your positive attitude and teamwork skills can set you apart as a candidate who fits well within their friendly and inclusive environment.
✨Tip Number 4
Prepare to discuss your problem-solving initiatives by thinking of specific instances where you've identified process improvements in previous roles. This will show your proactive approach and readiness to contribute to the team's success.
We think you need these skills to ace Provisioning Service Delivery Co-Ordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Provisioning Service Delivery Co-Ordinator position. Tailor your application to highlight relevant experience in project management, customer service, and order processing.
Highlight Relevant Skills: Emphasise your strong organisational skills, attention to detail, and proficiency in Microsoft Office in your CV and cover letter. Provide specific examples of how you've successfully managed multiple tasks or improved processes in previous roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that showcases your enthusiasm for the role and the company. Mention your ability to build relationships with stakeholders and your problem-solving skills, as these are crucial for the position.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Radius Limited
✨Showcase Your Organisational Skills
As a Provisioning Service Delivery Co-Ordinator, strong organisational skills are crucial. Be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects simultaneously in your previous roles.
✨Demonstrate Your Problem-Solving Abilities
This role requires a proactive approach to resolving issues. Think of instances where you've identified problems and implemented effective solutions, especially in a project management context, and be ready to share these during the interview.
✨Highlight Your Communication Skills
Since you'll be providing updates to customers and coordinating with various stakeholders, it's important to demonstrate your communication skills. Practice articulating your thoughts clearly and concisely, and consider how you can convey complex information in an understandable way.
✨Research the Company Culture
Understanding the friendly and inclusive culture at Radius can give you an edge. Familiarise yourself with their values and think about how your own experiences align with their commitment to diversity and inclusion, as this will show your genuine interest in the company.