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For Companies At a Glance
- Tasks: Guide customers on fuel options and charging solutions for their vehicles.
- Company: Join Radius, a forward-thinking company in the automotive energy sector.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and learning.
- Why this job: Be a key player in helping drivers optimise their vehicle performance and energy choices.
- Qualifications: High school diploma required; customer service experience preferred.
- Other info: We value diversity and inclusivity in our hiring process.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
We are seeking a dedicated Fuel and Charge Adviser to join our team in Crewe, United Kingdom. In this role, you will be the go-to expert for customers seeking guidance on fuel options and charging solutions for their vehicles. Your expertise will help drivers make informed decisions about their energy choices and optimize their vehicle performance.
- Provide expert advice to customers on fuel types, charging options, and energy efficiency for various vehicle models
- Assist customers in troubleshooting issues related to fuel consumption and charging systems
- Analyze customer data to recommend personalized fuel and charging strategies
- Stay up-to-date with the latest developments in automotive fuel technology and electric vehicle charging infrastructure
- Collaborate with the technical team to develop and improve fuel and charging advisory services
- Maintain accurate records of customer interactions and solutions provided
- Conduct research on emerging trends in the automotive energy sector to enhance service offerings
- Participate in customer education initiatives to promote understanding of fuel and charging options
Qualifications
- High school diploma required; Bachelor\’s degree in a related field preferred
- Minimum of 2 years\’ experience in customer service or technical support, preferably in the automotive or energy sector
- Strong knowledge of fuel types, charging systems, and their applications in various vehicles
- Excellent communication skills with the ability to explain technical concepts to non-technical audiences
- Proficiency in customer service software and data analysis tools
- Demonstrated problem-solving abilities and attention to detail
- Basic understanding of automotive technology and electric vehicle charging infrastructure
- Familiarity with energy efficiency concepts and their application to vehicle performance
- Relevant certifications in automotive or energy systems are a plus
- Ability to work effectively in a fast-paced, customer-focused environment
- Strong analytical skills to interpret data and provide personalized recommendations
Additional Information
Still Curious?
If you feel we are a good match for each other, you can apply online now!
If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com .
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Note to recruitment agencies :
We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.
PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.
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Fuel and Charge Advisor employer: Radius Limited
Contact Detail:
Radius Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fuel and Charge Advisor
✨Tip Number 1
Familiarise yourself with the latest trends in fuel technology and electric vehicle charging. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the automotive and energy sectors. Attend relevant events or join online forums where you can engage with others in the field, as this can lead to valuable insights and potential referrals for the position.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully assisted customers with technical issues. Being able to share specific examples of your problem-solving skills will showcase your expertise and suitability for the role.
✨Tip Number 4
Research StudySmarter and our values before your interview. Understanding our mission and how the Fuel and Charge Advisor role fits into it will help you articulate why you're a great fit for our team.
We think you need these skills to ace Fuel and Charge Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Fuel and Charge Advisor position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous customer service or technical support roles, especially in the automotive or energy sectors. Mention specific examples where you provided expert advice or solved customer issues.
Showcase Your Knowledge: Demonstrate your understanding of fuel types, charging systems, and energy efficiency concepts. Use your application to explain how your knowledge can benefit customers and improve their vehicle performance.
Personalise Your Application: Address your application to the hiring team at Radius and express your enthusiasm for the role. Mention why you believe you would be a good fit for their team and how you can contribute to their customer education initiatives.
How to prepare for a job interview at Radius Limited
✨Know Your Fuel and Charging Systems
Make sure you brush up on your knowledge of different fuel types and charging systems. Be prepared to discuss how they work and their applications in various vehicles, as this will demonstrate your expertise and suitability for the role.
✨Showcase Your Customer Service Skills
Since this role involves advising customers, highlight your previous experience in customer service or technical support. Share specific examples of how you've helped customers troubleshoot issues or provided tailored advice.
✨Stay Updated on Industry Trends
Research the latest developments in automotive fuel technology and electric vehicle charging infrastructure. Being able to discuss current trends will show your passion for the industry and your commitment to providing informed advice.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific customer scenarios or problems related to fuel consumption and charging systems. Think through potential challenges and how you would approach them, showcasing your analytical skills and attention to detail.
