Financial Operations Assistant

Work Pattern: Office Based (5 days onsite)

Company Description: We’re an ambitious, forward-thinking global business that builds transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering.

Job Description:

• Billing Process Duties: Completion of all allocated monthly billing cycles. Responsibility of cycle billing dashboard, ensuring all new orders are added, amended or ceased. Ensuring all products ordered are added to the billing platform. Preparation of month end cycle bill pack. Ensure invoices are raised and securely distributed to customers in accordance with the team billing calendar, develop and implement efficient billing processes and procedures to ensure accuracy and timeliness. Work on ad-hoc projects ensuring the quality of data within billing systems and improved ways of working through automation. Monitor and review billing activities to identify any errors, discrepancies, or issues and take appropriate corrective actions. Maintain a thorough understanding of the organisation's billing systems, software, and related tools. Demonstrate a continuous improvement mindset by identifying and delivering enhancements to the billing process/systems. Other ad hoc duties/improvement projects as requested by the Senior Billing manager.
• Customer Service and Communication: Collaborate with customer service teams to address billing inquiries and disputes. Foster strong relationships with internal departments and external vendors to facilitate effective billing processes.
• Compliance and Audit Duties: Assist with compliance with relevant industry regulations, policies, and procedures related to billing practices. Assist with internal audit teams to prepare for and participate in billing audits where applicable. Journal critical activities to evidence work completed, presenting findings as required in internal and external company audits.

Qualifications:

• Good experience in Microsoft Excel e.g. pivot tables, formulas.
• Strong time management and organisational skills to ensure deadlines are met and issues are dealt with in a timely manner.
• Demonstrate high attention to detail.
• Excellent analytical and problem-solving skills, with a high level of attention to detail.
• Exceptional communication and interpersonal skills to collaborate effectively with various stakeholders.
• Ability to work under pressure, meet tight deadlines, and adapt to changing priorities.
• Similar billing role in previous organisation/billing department (Beneficial).
• Working knowledge of Affinity and/or Salesforce (Beneficial).
• Proven experience in billing, accounts receivable, or a similar role, with progressively increasing responsibilities (Beneficial).

Additional Information: Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. This includes core company paid benefits such as a Defined Contribution pension scheme, Performance bonus (% dependent upon department), Enhanced Maternity pay, Cycle to work and Electric Car Scheme, and options to support your physical, mental, and financial wellbeing.