Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install vehicle Telematics products and ensure customer satisfaction through excellent service.
- Company: Fast-growing, innovative company with a friendly and supportive culture.
- Benefits: Competitive pay, flexible hours, and opportunities for overtime.
- Other info: Empowerment for continuous improvement in a fun and ambitious environment.
- Why this job: Join a dynamic team and make a real impact on customer experiences.
- Qualifications: Hands-on attitude, clean driving license, and strong communication skills.
The predicted salary is between 30000 - 40000 ÂŁ per year.
The role of Field Engineer is really important to us. You will be responsible for using technical expertise and experience to install a range of vehicle Telematics products into customersâ vehicles in a highly professional and timely manner, ensuring best practice techniques at every stage of the process. This role will play a key part in focusing on customer needs and satisfaction, continuously building on and enhancing relationships with customers to become the preferred supplier. Encompassing this, the role holder will ensure that the Company policies and guidelines are always adhered to. You will work 40 hours per week with potential overtime and weekend work.
Your Responsibilities
- Maintain proâactive daily communication with customers to ensure resolution and appropriate follow up, leading to customer satisfaction.
- Completion of health and safety documentation before commencement of each installation/repair.
- Ensure the âJob Sheetâ is completed in full and signed by an authorised person before leaving the installation/repair.
- Perform the allocated work on time, accurately and with a high quality of workmanship.
- Troubleshoot customer queries on perceived faulty equipment and suggest resolutions and designate equipment.
- Maintain the accuracy of assigned inventory to ensure accountability and integrity of stock, ensuring all company equipment is kept secure at all times.
Qualifications
- Ability to demonstrate good attention to detail, good judgment and showing logical decision making.
- Handsâon individual that is happy to âroll up their sleevesâ and resolve any problems or issues that may arise within the department.
- Clean UK Driving License.
- Team player who is confident and a selfâstarter, with the ability to operate in a dynamic environment.
- Proven ability to work under pressure and to tight deadlines.
- Initiative and problem solving ability, a proâactive approach and âcan doâ attitude.
- A strong desire to effect continuous improvements to the systems and processes.
- Good planning and organisational skills.
- Willing to stay away overnight.
- Excellent communication and listening skills.
- A polite, confident and friendly manner.
- Flexibility and quick thinking.
- To be wellâorganised and diligent, even under pressure.
Additional Information
- A friendly culture that mirrors our proposition to our customers.
- A fastâgrowing organisation that defines itself as being agile and innovative.
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A hard working, fun, efficient, respectful, positive, supportive, innovative, and ambitious environment.
Field Engineer employer: Radius Limited
Contact Detail:
Radius Limited Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Field Engineer
â¨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Show off your skills! If youâve got experience with vehicle Telematics or similar tech, make sure to highlight that in conversations. Bring examples of your work or even offer to demonstrate your problem-solving abilities during interviews.
â¨Tip Number 3
Be proactive! Donât just wait for job postings to pop up. Reach out directly to companies youâre interested in, like us at StudySmarter, and express your enthusiasm for potential opportunities. It shows initiative and can set you apart.
â¨Tip Number 4
Prepare for the unexpected! Field Engineer roles can be dynamic, so practice answering questions about how you handle pressure and tight deadlines. Think of specific examples where youâve successfully navigated challenges in the past.
We think you need these skills to ace Field Engineer
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV highlights your technical expertise and experience relevant to the Field Engineer role. We want to see how your skills align with our needs, so donât be shy about showcasing your hands-on experience and problem-solving abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you can contribute to our friendly culture. We love seeing candidates who are genuinely excited about joining us and making a difference.
Showcase Your Communication Skills: Since maintaining pro-active communication with customers is key, make sure your application reflects your strong communication skills. Whether itâs in your CV or cover letter, let us know how youâve successfully interacted with clients in the past.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows us youâre keen to join our innovative team!
How to prepare for a job interview at Radius Limited
â¨Know Your Tech
Make sure you brush up on the technical aspects of vehicle Telematics products. Be ready to discuss your hands-on experience and how you've tackled installation challenges in the past. This will show that youâre not just familiar with the products, but that you can also troubleshoot effectively.
â¨Customer Focus is Key
Since customer satisfaction is a big part of the role, think of examples where you've gone above and beyond for a client. Prepare to share stories that highlight your communication skills and how youâve built strong relationships with customers in previous roles.
â¨Safety First
Familiarise yourself with health and safety protocols related to installations. Be prepared to discuss how you ensure safety during your work and how you handle documentation. This shows that you take responsibility seriously and are committed to best practices.
â¨Show Your Problem-Solving Skills
Think of specific instances where youâve had to troubleshoot issues on the job. Be ready to explain your thought process and how you arrived at a solution. This will demonstrate your initiative and 'can do' attitude, which is exactly what theyâre looking for.