Operations Assistant in Crewe

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity, and technology solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering.

The Finance department has an opportunity within the Operations team for an Operations Assistant to oversee an area of the group’s operational processes. The successful candidate will play a vital role in ensuring that the day-to-day operations of the department run smoothly by ensuring that systems and processes are used effectively to maximise efficiency, with an ongoing focus on continuous development.

This role requires excellent attention to detail and the ability to plan and prioritise a busy workload in order to meet challenging deadlines. Typical work activities include:

• Responsibility for the end-to-end Operational processes for multiple products
• Importing, processing and validating high volumes of transactional data
• Proactively dealing with any transactional data challenges which prevent transactions being made available for customer invoicing
• Developing and maintaining strong relationships with both internal and external contacts
• Daily and weekly volume reconciliations & trend analysis
• Producing high quality, accurate outputs on a consistent & timely basis
• Working closely with all other departments to ensure a smooth business process
• Maintenance of processes and procedures
• Continuously working to increase the effectiveness and efficiency of the department
• Identifying areas for improvement and associated benefits
• Measure and manage performance against internal service levels
• Identify areas of underperformance and escalate to management to ensure swift action
• Investigation and quick resolutions to queries

Qualifications/Skills Required:

• Strong organisational skills
• Ability to prioritise and keep to deadlines within a fast-paced environment
• Be able to multitask and prioritise work
• Strong reconciliation capabilities and experience of dealing with large data
• Excellent Excel skills – including experience of creating and using Pivot Tables and V-Look Up (training will be provided where necessary)
• Excellent attention to detail
• Professional communication & presentation skills
• Ability to work individually (with set processes and procedures) and collaboratively
• Strong judgement and decision making skills
• Positive attitude and enthusiasm towards work
• Strong commitment to providing the very best customer service
• Show an impressive attitude and not only take full responsibility for their duties but are enthusiastic to take on new challenges

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
• Competitive compensation along with bonus potential and a good range of core benefits.

Next Steps: If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team directly. Radius is an equal opportunities employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.