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- Tasks: Join our team to optimise IT infrastructure and provide hands-on support across various sites.
- Company: Friendly tech company focused on innovation and teamwork.
- Benefits: Competitive rewards, wellness programmes, free breakfast, and a modern workspace.
- Why this job: Make a real impact while developing your career in a dynamic environment.
- Qualifications: 2+ years in IT support and strong knowledge of Windows OS and networking.
- Other info: Enjoy a vibrant workplace with gym, café, and games rooms.
The predicted salary is between 28800 - 43200 £ per year.
This is an exciting opportunity for a proactive IT Support Engineer with experience in site auditing to join our friendly team. You will be responsible for assessing, documenting, and optimising IT infrastructure across our customer base. This role involves a combination of onsite IT support, hardware/software troubleshooting, and site audits to ensure all systems comply with organisational standards and best practices.
Qualifications Requirements
- 2+ years of experience in IT support, service desk, or field support engineering
- Strong knowledge of Windows OS, Office 365, Active Directory, and networking fundamentals
- Experience with onsite IT setup, troubleshooting, and hardware installation
- Willingness to travel to different sites (valid driver's license required)
Desirable Skills (Not Mandatory)
- Familiarity with IT asset management tools
- Degree or diploma in IT, Computer Science, or related field (or equivalent experience)
- Basic knowledge of network diagrams, patch panels, and structured cabling standards
- Certifications: CompTIA A+, Microsoft Modern Desktop Admin, ITIL Foundation, CCNA (plus)
Physical Requirements
- Ability to lift IT hardware (e.g. PCs, monitors, routers)
- Comfortable working in network/server rooms and running cable assessments
Work Environment
- Combination of office work and on-site inspections (branches, warehouses, etc.)
- Occasionally working after-hours during upgrades or audit tasks
Additional Information
Your impact on Radius will be rewarded with the opportunity to develop and progress your career in many directions. You’ll also have access to our competitive reward and benefits package, which includes:
- Pension
- Life assurance
- Employee fuel card scheme
- Electric Vehicle scheme
- Employee assistance programme
- Wellness and healthcare assistance via ‘Help@Hand’ by Unum
- ‘Cycle to work’ scheme
- Free breakfast daily in the office
And of course, you will be part of a modern purpose-built space in Crewe that will provide you with an outstanding working environment complete with gym, café, games rooms, and more!
If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via talent@radius.com.
Radius is an equal opportunities employer. We are committed to welcoming people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.
Managed IT Services Field Engineer in Crewe employer: Radius Limited
Contact Detail:
Radius Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managed IT Services Field Engineer in Crewe
✨Tip Number 1
Get to know the company before your interview! Research their IT services and culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your troubleshooting skills! Since this role involves hardware/software support, be ready to demonstrate your problem-solving abilities during the interview. Think of examples from your past experiences that highlight your expertise.
✨Tip Number 3
Network with current employees or others in the industry. They can provide insights about the company and the role, plus it’s a great way to get your name out there. Don’t hesitate to reach out on LinkedIn!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining our awesome team.
We think you need these skills to ace Managed IT Services Field Engineer in Crewe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and site auditing. We want to see how your skills match the job description, so don’t be shy about showcasing your knowledge of Windows OS, Office 365, and networking fundamentals!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Managed IT Services Field Engineer role and how your background makes you a perfect fit for our team. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled IT challenges in the past. We love proactive problem solvers, so share any experiences with troubleshooting or hardware installation that demonstrate your skills!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to hear from you!
How to prepare for a job interview at Radius Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows OS, Office 365, and Active Directory. Be ready to discuss your experience with hardware troubleshooting and onsite IT setups, as these are key aspects of the role.
✨Show Off Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled IT issues in the past. Think about times when you had to troubleshoot on-site or optimise IT infrastructure, and be ready to explain your thought process.
✨Be Ready to Travel
Since this role involves travelling to different sites, make sure you have a valid driver’s licence and are comfortable discussing your availability for travel during the interview. Highlight any previous experience you have with site audits or remote support.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and the specific challenges they face in IT support. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
