At a Glance
- Tasks: Manage inbound customer inquiries and convert leads into loyal customers.
- Company: Join a global business services company with 35 years of experience.
- Benefits: Enjoy 25 days holiday, annual salary reviews, and wellness support.
- Why this job: Make an impact in a fast-paced sales environment and grow your career.
- Qualifications: 2-3 years in sales with strong communication and problem-solving skills.
- Other info: Be part of a modern office in Crewe with a collaborative team.
The predicted salary is between 28800 - 43200 £ per year.
Company Description
For 35 years, we have been helping companies grow. It is a path that we know well. When Radius started its business in 1990, it was running a successful fuel SME in the North West of England. Today, we are a global business services company operating in 19 countries on five continents. Our mission is to help businesses of all sizes adapt to market changes and take advantage of the opportunities that come with them. We differentiate ourselves by our ability to provide SMBs with fleet and connectivity products and services in a single solution, as well as customized solutions for enterprise-level businesses.
Job Description
We are looking for a motivated and results-driven Inbound Sales Executive to join our growing sales team in Crewe, United Kingdom. In this role, you will be responsible for managing inbound customer inquiries, qualifying leads, and converting prospects into loyal customers. You will work in a fast-paced environment where your ability to build relationships, communicate effectively, and close deals will directly impact your success and our organisation's growth.
- Respond promptly to inbound customer inquiries via phone, email, and chat, providing professional and courteous service.
- Qualify leads by understanding customer needs and determining fit with our products and services.
- Deliver compelling product presentations and demonstrations tailored to customer requirements.
- Negotiate pricing and contract terms to close sales while maintaining profitability.
- Maintain accurate and detailed records of all customer interactions and transactions in our CRM system.
- Meet and exceed monthly sales targets and key performance indicators (KPIs).
- Build and nurture long-term customer relationships to encourage repeat business and referrals.
- Collaborate with the sales team and other departments to ensure seamless customer onboarding and satisfaction.
- Identify upselling and cross-selling opportunities within the existing customer base.
- Continuously update product knowledge and stay informed about market trends and competitor offerings.
Qualifications
- 2-3 years of proven experience in inbound sales or outbound sales.
- Demonstrated track record of meeting or exceeding sales quotas and revenue targets.
- Proficiency with CRM software and sales automation tools.
- Excellent verbal and written communication skills with strong presentation abilities.
- Active listening and consultative selling skills with the ability to understand customer pain points.
- Strong organisational and time management skills with the ability to prioritise multiple tasks.
- Problem-solving mindset with a customer-focused approach to handling objections.
- Ability to work independently and as part of a collaborative team in a target-driven environment.
- Sales certifications or professional development in sales techniques (preferred).
Additional Information
- 25 days holiday + bank holidays.
- Annual salary review.
- Pension plan.
- Life assurance.
- Employee fuel card scheme.
- Electric Vehicle salary sacrifice scheme.
- Employee assistance programme.
- 24 hour wellness and healthcare assistance via 'by Unum'.
- Time off for fertility treatment and in the event of pregnancy loss.
- 'Cycle to work' scheme.
- Modern office space in Crewe that will provide you with an outstanding working environment.
Still Curious?
If you feel we are a good match for each other, you can apply online now. If you'd like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected]
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
Department: Sales & Account Management
Work Pattern: Office Based (5 days onsite)
Inbound Sales Executive in Crewe employer: Radius Limited
Contact Detail:
Radius Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inbound Sales Executive in Crewe
✨Tip Number 1
Get to know the company inside out! Research their products, services, and recent news. This way, when you chat with them, you can show off your knowledge and enthusiasm, making you stand out as a candidate.
✨Tip Number 2
Practice your pitch! Prepare a brief introduction about yourself and your sales experience. When you get that chance to speak, you want to sound confident and ready to tackle those inbound inquiries like a pro.
✨Tip Number 3
Network like a champ! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Radius.
We think you need these skills to ace Inbound Sales Executive in Crewe
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Inbound Sales Executive role. Highlight your relevant experience in inbound sales and showcase how your skills align with our mission at Radius.
Show Off Your Communication Skills: Since this role is all about building relationships, let your written communication shine! Use clear, concise language and demonstrate your ability to engage effectively with potential customers in your application.
Quantify Your Achievements: When detailing your past sales experience, include specific numbers or percentages that show how you’ve met or exceeded sales targets. This will help us see your impact and results-driven mindset.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Radius Limited
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of the products and services offered by the company. This will help you answer questions confidently and demonstrate your ability to deliver compelling product presentations tailored to customer needs.
✨Practice Active Listening
During the interview, show that you can listen actively. This means not just hearing the questions but also understanding the underlying needs. Practising this skill will help you in qualifying leads and addressing customer pain points effectively.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, where you might need to handle a mock customer inquiry. Prepare by thinking through how you would respond to different types of customer interactions, showcasing your consultative selling skills and problem-solving mindset.
✨Showcase Your Sales Achievements
Be ready to discuss your past sales experiences and how you've met or exceeded quotas. Use specific examples to illustrate your success in building relationships and closing deals, as this will highlight your results-driven approach and fit for the role.