Financial Operations Business Partner (Radius On Road Services) in Crewe

The role of On Road Services Financial Operations Business Partner is really important to us. Reporting directly to the Head of Financial Operations, the successful candidate will play a key role in our Financial Operations team, focusing on our On Road Services (ORS) processes which includes Tolls, Car Wash, VAT recovery, Vehicle services and Parking.

The role will include:

• Full end to end oversight of the financial operations aspects of our ORS product offerings.
• Supporting the business objective to scale our tolls offering across continental Europe to achieve a 25% customer penetration in our core sectors by FY29.
• Enhancing operational efficiency and performance by identifying, documenting, and analysing existing business processes.
• Introducing and monitoring key performance indicators (KPIs).
• Implementing control mechanisms to ensure process integrity, compliance, and continuous improvement.

Your responsibilities day to day will be…

The role requires working closely with key stakeholders across the Group, including Commercial, ORS Operations and Margin Assurance and the key tasks will include:

• Process Mapping & Documentation: Identify and document current business processes across departments. Create clear, standardized process maps and workflows using appropriate tools (e.g., Visio). Maintain a central repository of process documentation.
• Performance Measurement: Define and implement KPIs aligned with business objectives. Analyse trends and variances to identify areas for improvement.
• Continuous Improvement: Drive best practice to ensure that Finance are producing high quality, accurate outputs on a consistent & timely basis to instil confidence in the services we provide. Create efficiencies and process improvements through standardisation; minimising off system processes, increasing controls and automation. Support the senior finance management team with ad hoc projects.
• Controls & Compliance: Assess existing controls and identify gaps or inefficiencies. Design and implement new control mechanisms where needed. Ensure processes comply with internal policies and external regulations.
• Stakeholder Engagement: Business partnering with our in-country sales and operational teams to fully understand the value propositions and supply chains. Collaborate with cross-functional teams to gather insights and validate processes. Work in collaboration with the Commercial team to ensure that we have suitable customer pricing mechanisms in place for product offering. Work with external partners to guarantee that we have automated processes in place to consume and process ORS transactions.

This is not intended to be an exhaustive or exclusive list of duties.

The essential skills/attributes are:

• Minimum 3 years’ experience of working in a Finance related role.
• Ability to influence and effect change with a strong group of stakeholders.
• Able to travel to meet with our in-country sales, operations teams and external suppliers across Europe.
• Strong problem-solving skills with the ability to think critically and analytically about processes.
• Experience of invoicing clients and other related tasks including experience of pricing fluctuations associated to market conditions.
• Advanced Excel skills – including experience of creating and using Pivot Tables and V-Look Up.
• Proficiency in data analysis tools desired (e.g Microsoft Access, SQL, Tableau).
• Strong written and verbal communication skills, with the ability to present complex data in a clear and concise manner.
• Experience of interacting across all levels of the organisation including dealing with non-finance people to gather relevant information.
• Experience of fostering strong working relationships within the finance team and across the organisation.
• Excellent attention to detail.
• Show an impressive attitude and not only take full responsibility for their duties but are enthusiastic to take on new challenges which will develop their own career.
• Track record of delivering process improvements and harbouring a continuous improvement methodology.
• Autonomous self-starter.

What can you expect of us?

• A friendly culture that mirrors our proposition to our customers.
• A fast-growing organisation that defines itself as being agile and innovative.
• A drive for continuous improvement, which you will be empowered to get behind from day one.
• A commitment to building a working environment that values inclusivity, innovation, agility, and drive.

And of course, you will be compensated competitively along with bonus potential and a good range of core benefits.

If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team.

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.