Radius Limited is seeking a Customer Resolution Specialist to manage invoice disputes and inquiries. You will investigate customer queries, liaise with internal teams, and drive timely resolutions while supporting CSAT reporting and process improvements.
Based in Crewe, the role focuses on delivering professional, consistent customer experiences and identifying trends to improve processes and outcomes. You will work with a supportive team in a modern workspace.
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Customer Disputes & CSAT Specialist in Crewe employer: Radius Limited
Radius Limited is an exceptional employer located in Crewe, offering a dynamic work environment that fosters growth and innovation. With a strong focus on employee development, competitive salaries, and generous benefits such as 25 days of holiday and gym access, we prioritise the well-being and success of our team members. Join us to be part of a collaborative culture where your contributions directly impact our data-driven decision-making processes.
