We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. The role of Account Manager – Mid Market is an exciting new role as a part of an expanding team in the Account Management team. You will be responsible for the in-life management and retention in a well-established area of the business. This role is office based in Crewe, and you’ll be a part of a vibrant office environment. You will report into our Mid Market Sales Manager. Responsible for in-life management of a customer base, by developing personal relationship with key clients, identifying new opportunities within that base, strengthen and secure through relationship management Keep churn within account base to % To increase cross selling/product penetration within account base Deliver outstanding customer experience by exceeding the needs of the customer Manage profitability in line with commercial guidelines Work with internal teams and key stakeholders to ensure an exceptional customer experience Keep up to date on knowledge of the industry and undertake necessary training Deliver a retention strategy to help reduce churn in line with expectations Demonstrate excellent commercial acumen to help maintain margin and drive gross profitability Maintain a positive work atmosphere and culture Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. 25 days holiday + bank holidays ~ Annual salary review ~ Pension plan ~ Life assurance ~ Electric Vehicle salary sacrifice scheme ~ Employee assistance programme ~24 hour wellness and healthcare assistance via ‘Help@Hand’ by Unum ~ Cycle to work’ scheme And of course, you will be part of a modern office space in Crewe that will provide you with an outstanding working environment. If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected] . We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. If you feel we are a good match for each other, you can apply online now! If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected] We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you.
Locations
Manager-Account Manager in Cheshire, Crewe employer: Radius Limited
Radius Limited is an exceptional employer located in Crewe, offering a dynamic work environment that fosters growth and innovation. With a strong focus on employee development, competitive salaries, and generous benefits such as 25 days of holiday and gym access, we prioritise the well-being and success of our team members. Join us to be part of a collaborative culture where your contributions directly impact our data-driven decision-making processes.
