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- Tasks: Install vehicle Telematics products and ensure customer satisfaction through excellent service.
- Company: Join a diverse and inclusive company committed to employee wellbeing and community support.
- Benefits: Competitive salary, overtime opportunities, and a supportive work environment.
- Other info: Opportunities for career growth and participation in community initiatives.
- Why this job: Be part of a dynamic team making a real difference in customer experiences.
- Qualifications: Hands-on attitude, clean driving license, and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
The role of Field Engineer is really important to us. You will be responsible for using technical expertise and experience to install a range of vehicle Telematics products into customers’ vehicles in a highly professional and timely manner, ensuring best practice techniques at every stage of the process. This role will play a key part in focusing on customer needs and satisfaction, continuously building on and enhancing relationships with customers to become the preferred supplier. Encompassing this, the role holder will ensure that the Company policies and guidelines are always adhered to. We would love to welcome you to our team, working 40 hours per week with the potential of overtime and weekend working.
Your responsibilities day to day will be:
- Maintain pro-active daily communication with customers to ensure resolution and appropriate follow up, leading to customer satisfaction.
- Completion of health and safety documentation before commencement of each installation/repair.
- Ensure the “Job Sheet” is completed in full and signed by an authorised person before leaving the installation/repair.
- Perform the allocated work on time, accurately and with a high quality of workmanship.
- Troubleshoot customer queries on perceived faulty equipment and suggest resolutions and designate equipment.
- Maintain the accuracy of assigned inventory to ensure accountability and integrity of stock, ensuring all company equipment is kept secure at all times.
Qualifications:
- Ability to demonstrate good attention to detail, good judgment and showing logical decision making.
- Hands-on individual that is happy to ‘roll up their sleeves’ and resolve any problems or issues that may arise within the department.
- Clean UK Driving License.
- Team player who is confident and a self-starter, with the ability to operate in a dynamic environment.
- Proven ability to work under pressure and to tight deadlines.
- Initiative and problem solving ability, a pro-active approach and “can do” attitude.
- A strong desire to effect continuous improvements to the systems and processes.
- Good planning and organisational skills.
- Willing to stay away overnight.
- Excellent communication and listening skills.
- A polite, confident and friendly manner.
- Flexibility and quick thinking.
- To be well-organised and diligent, even under pressure.
Field Engineer in Bristol employer: Radius Limited
Contact Detail:
Radius Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Engineer in Bristol
✨Tip Number 1
Get to know the company inside out! Research their values, products, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field engineering. Think about how your skills align with the job description and be ready to share specific examples of your past work.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Field Engineer in Bristol
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical expertise in your application. We want to see how your experience aligns with the installation of vehicle Telematics products, so don’t hold back on showcasing your hands-on skills!
Emphasise Customer Focus: Since customer satisfaction is key for us, share examples of how you've maintained communication and built relationships with clients in the past. This will show us that you understand the importance of keeping customers happy.
Be Detail-Oriented: Attention to detail is crucial in this role. When filling out your application, make sure to mention any experiences where your meticulous nature helped you complete tasks accurately and efficiently.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Field Engineer position. Plus, it’s super easy!
How to prepare for a job interview at Radius Limited
✨Know Your Tech
As a Field Engineer, you'll be working with vehicle Telematics products, so make sure you brush up on the technical aspects of these systems. Familiarise yourself with common installation processes and troubleshooting techniques to show that you're ready to hit the ground running.
✨Customer Focus is Key
This role is all about customer satisfaction, so prepare to discuss how you've successfully managed customer relationships in the past. Think of specific examples where your communication skills made a difference, and be ready to demonstrate your proactive approach to resolving issues.
✨Safety First
Health and safety documentation is crucial in this role. Be prepared to talk about your experience with safety protocols and how you ensure compliance during installations. Showing that you take safety seriously will definitely impress your interviewers.
✨Show Your Problem-Solving Skills
The ability to troubleshoot and resolve issues is vital for a Field Engineer. Come equipped with examples of challenges you've faced in previous roles and how you overcame them. This will highlight your initiative and 'can do' attitude, which are essential for success in this position.