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- Tasks: Manage key accounts in Financial Services and build strong customer relationships.
- Company: Join Radius Connect, a leader in telecoms solutions with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be at the forefront of telecoms, driving growth and making a real impact.
- Qualifications: Experience in account management and a strong understanding of the Financial Services sector.
- Other info: Field-based role with weekly office visits and a focus on customer engagement.
The predicted salary is between 48000 - 72000 £ per year.
The role of Account Director is an exciting new role that is fundamental in Radius Connect's next path. You will be responsible for the in-life management of some of our largest customers and have the opportunity to grow this vertical along the way. This role is field-based, with a requirement to visit one of the offices weekly which are based across the country. The key to success in this role is to spend time in-person with customers, which means attending customer meetings is essential. You will report into our Director of Account Management.
Strategic Account Leadership Responsibilities
- Manage a strategic customer base through strong relationship development and in-life account management.
- Identifying new opportunities within existing accounts, securing long-term partnerships.
- Develop and execute strategic account plans for Financial Services clients, aligned with industry trends and customer priorities.
- Positioning the Company as a trusted long-term partner.
- Own senior-level relationships across C-suite stakeholders (CTO, CIO, COO, Compliance).
- Drive revenue growth through upsell, cross-sell, and introduction of new telecoms solutions.
- Identify and develop new commercial opportunities within existing accounts, leading contract negotiations and renewals.
- Manage profitability in line with commercial guidelines and maintain churn within the account base at less than 5%.
- Ensure high-quality service delivery in collaboration with customer services, operations, and technical teams.
- Increase cross-selling and product penetration within the account base.
- Deliver an outstanding customer experience by consistently exceeding client expectations.
- Oversee service performance and customer satisfaction metrics in partnership with Client Services.
Qualifications & Experience
- Maintain a strong understanding of Financial Services sector challenges, including cybersecurity, regulatory frameworks (FCA, MiFiD, DORA), cloud adoption, and infrastructure resiliency.
- Translate complex business needs into technical solutions across connectivity, mobility, IoT, unified communications, and security.
- Stay informed on market trends, competitor activity, and emerging technologies to provide strategic insight.
- Strong ability to engage at senior stakeholder level and navigate organisational structures.
- A proven track record in managing and growing strategic accounts within telecoms and IT.
- Strong commercial acumen with expertise in contract negotiation and revenue growth.
- Deep knowledge of telecoms/IT solutions, including cloud, cybersecurity, networking, and emerging technologies (5G, IoT, SaaS).
- Exceptional leadership and stakeholder management skills, with experience engaging C-suite executives.
- Familiarity with UK telecoms regulations, GDPR, and compliance frameworks.
- Excellent communication, presentation, and analytical abilities, with a data-driven approach to strategy.
- Adaptable and resilient, thriving in fast-paced, evolving technology environments.
- Strategic mindset with a consultative, value-driven approach.
Account Director - Financial Services - London based employer: Radius Limited
Contact Detail:
Radius Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - Financial Services - London based
✨Tip Number 1
Get to know the company inside out! Research Radius Connect, their values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend industry events or webinars where you can meet people from the financial services sector. Building relationships can open doors and give you insights into what they’re looking for in an Account Director.
✨Tip Number 3
Practice your pitch! Be ready to discuss how your experience aligns with managing strategic accounts and driving revenue growth. Highlight specific examples where you've successfully engaged C-suite stakeholders and delivered outstanding customer experiences.
✨Tip Number 4
Don’t forget to follow up! After any meetings or interviews, send a quick thank-you note. It shows your appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Account Director - Financial Services - London based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Director role. Highlight your experience in managing strategic accounts and any relevant achievements in the Financial Services sector. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've developed relationships with C-suite stakeholders and driven revenue growth in previous positions.
Showcase Your Industry Knowledge: Demonstrate your understanding of the Financial Services sector and its challenges. Mention any relevant trends or technologies that excite you, and how you can leverage them to benefit our customers at Radius Connect.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Radius Limited
✨Know Your Financial Services Inside Out
Make sure you brush up on the latest trends and challenges in the Financial Services sector. Understand key regulations like FCA and MiFiD, and be ready to discuss how these impact your potential clients. This will show that you're not just familiar with the industry but are genuinely invested in it.
✨Build Relationships Before You Walk In
Since this role is all about managing relationships, try to connect with your interviewers or potential colleagues on LinkedIn beforehand. A friendly message can go a long way in making a positive impression. It shows initiative and that you value relationship-building, which is crucial for the role.
✨Prepare for C-Suite Conversations
You’ll need to engage with senior stakeholders, so practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully navigated complex organisational structures and built trust with C-suite executives in the past. This will demonstrate your capability to handle high-level discussions.
✨Showcase Your Strategic Mindset
Be ready to discuss how you would develop and execute strategic account plans. Think about specific examples where you've identified new opportunities within existing accounts and how you drove revenue growth. This will highlight your commercial acumen and strategic thinking, both of which are essential for the role.
