Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients to provide information on personal alarm services and support options.
- Company: Join Radius Connect 24, a leading provider of personal alarm care across Ireland.
- Benefits: Enjoy flexible working hours, a pension scheme, health cash plan, and cycle to work scheme.
- Why this job: Make a real difference in people's lives while working in a supportive, client-focused environment.
- Qualifications: Must have 18 months of customer-facing experience and excellent communication skills.
- Other info: This is an entry-level full-time role with opportunities for growth in a meaningful field.
The predicted salary is between 22769 - 30060 £ per year.
2 weeks ago Be among the first 25 applicants Hours: 37 hours per week, with flexible working hours subject to business needs Location: Radius Housing, Connect24, 3-7 Redburn Square, Holywood, BT19 9HZ Salary: £27,269 (SP11) to £30,060 (SP17) per annum Reference: FHA04180 Closing Date:4th June 2025 Do you want to make a difference to peoples lives? Radius Connect 24 is the leading provider of personal alarm care and support services supporting over 20,000 households to live independently throughout Ireland with timely access to 24/7 support whenever required. We support anyone of any age who is concerned about personal well-being or home safety, or who may feel anxious about managing on their own. Our service model is client centred. At its simplest, this is the provision of an alarm unit and a pendant to enable clients to easily call for help. Additional sensors, connected to the alarm unit, are provided, and installed where requested to automatically alert potential incidents. The key benefit is reassurance and peace of mind to both the individual client and their support network of both informal and formal carers. Due to the increased demand for our services, we are looking to expand our sales and business development team, based in Holywood, County Down. What is the role like? This is not your average sales job. This is a front-line, largely telephone-based role with a real social purpose. The role of a Sales Officer is central in ensuring that clients, family and friends are provided with all the information needed to choose the service option appropriate for their individual circumstances. The Sales Officer is the first key point of contact for clients and family to learn about the service and understand the service options and potential benefits. The Sales Officer will also arrange for the timely set up and delivery of any service option chosen. What do you need to apply? The role of a Sales Officer requires excellent communication skills to engage with clients and families. The successful candidate will demonstrate empathy and understanding, and offer clear advice and support to enable customers to choose the appropriate service option. On the application form, candidates are asked to detail how they meet the following essential criteria: Minimum of 18 months relevant experience in a customer-facing role Demonstrable track record of delivering in a performance-driven environment IT literate with experience in the use of Microsoft Office packages including Excel and PowerPoint Excellent written and verbal communication skills, including demonstrable experience of using influencing skills with a variety of customers and in a range of work environments Demonstrable ability to plan and prioritise workload to meet challenging deadlines Clean driving license and access to a car If shortlisted for interview. applicants will be asked to provide examples of how they have the key competencies to be successful in the role. How do I find out more about Radius Connect24? Visit our websiteor call Barbara Taylor for an informal chat on To apply for the role: To access the full job description and selection criteria, find further information on our range of employee benefits and to apply online Radius reserves the right to enhance criteria to facilitate shortlisting. Association wide waiting lists may be compiled for future same or similar permanent / fixed term vacancies which may arise. Radius is an Equal Opportunities Employer. Skills: Sales Communications Customer Service Benefits: Pension Health Cash Plan Cycle to Work Scheme Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries Construction Referrals increase your chances of interviewing at Radius Housing by 2x Get notified about new Sales Officer jobs in Holywood, Northern Ireland, United Kingdom . Used Car Sales Executive – Agnew Volkswagen Mallusk Newtownabbey, Northern Ireland, United Kingdom 6 days ago Newtownabbey, Northern Ireland, United Kingdom 12 hours ago Newtownabbey, Northern Ireland, United Kingdom 2 weeks ago Newtownabbey, Northern Ireland, United Kingdom £12.31-£12.31 3 days ago Belfast, Northern Ireland, United Kingdom 1 week ago Belfast, Northern Ireland, United Kingdom 3 days ago Territory Sales Executive – Register your interest Belfast, Northern Ireland, United Kingdom 1 month ago Belfast, Northern Ireland, United Kingdom 2 months ago Belfast, Northern Ireland, United Kingdom 16 hours ago Belfast, Northern Ireland, United Kingdom 6 days ago Belfast, Northern Ireland, United Kingdom 17 minutes ago Belfast, Northern Ireland, United Kingdom 3 weeks ago Belfast, Northern Ireland, United Kingdom 1 month ago Belfast, Northern Ireland, United Kingdom 1 day ago Belfast, Northern Ireland, United Kingdom 1 day ago Belfast, Northern Ireland, United Kingdom 17 hours ago Belfast, Northern Ireland, United Kingdom 1 week ago Newtownabbey, Northern Ireland, United Kingdom 2 weeks ago Regional Sales Manager- Northern Ireland Belfast, Northern Ireland, United Kingdom 2 months ago Belfast, Northern Ireland, United Kingdom 4 days ago Belfast, Northern Ireland, United Kingdom 2 days ago Belfast, Northern Ireland, United Kingdom 6 days ago Territory Sales Manager/TCS Engineer – Northern Ireland & ROI Lisburn, Northern Ireland, United Kingdom 1 month ago Belfast, Northern Ireland, United Kingdom 1 day ago Belfast, Northern Ireland, United Kingdom 2 days ago Dromore, Northern Ireland, United Kingdom 1 week ago Ballyclare, Northern Ireland, United Kingdom 2 weeks ago Newtownabbey, Northern Ireland, United Kingdom 2 weeks ago Belfast, Northern Ireland, United Kingdom 1 week ago Dromore, Northern Ireland, United Kingdom 1 week ago Crumlin, Northern Ireland, United Kingdom 1 week ago Antrim, Northern Ireland, United Kingdom 1 month ago Bangor, Northern Ireland, United Kingdom 2 weeks ago Antrim, Northern Ireland, United Kingdom 1 month ago Lisburn, Northern Ireland, United Kingdom 1 month ago Newtownabbey, Northern Ireland, United Kingdom 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Contact Detail:
Radius Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Officer, Connect 24
✨Tip Number 1
Familiarise yourself with Radius Connect 24's services and values. Understanding their client-centred approach will help you communicate effectively during the interview, showcasing your alignment with their mission to support individuals in need.
✨Tip Number 2
Prepare specific examples from your previous customer-facing roles that demonstrate your communication skills and ability to empathise with clients. This will be crucial when discussing your experience in the interview.
✨Tip Number 3
Practice your telephone communication skills, as this role is largely phone-based. Consider role-playing scenarios where you explain service options to potential clients, ensuring you can convey information clearly and compassionately.
✨Tip Number 4
Research common challenges faced by clients in personal alarm care and support services. Being knowledgeable about these issues will allow you to engage in meaningful conversations and demonstrate your commitment to helping others.
We think you need these skills to ace Sales Officer, Connect 24
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Sales Officer at Radius Connect 24. Highlight your relevant experience in customer-facing roles and how it aligns with their mission to support clients.
Tailor Your CV: Customise your CV to reflect the skills and experiences that match the job description. Emphasise your communication skills, empathy, and any relevant sales achievements that demonstrate your ability to perform in a performance-driven environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping others and your understanding of the services provided by Radius Connect 24. Use specific examples from your past experiences to illustrate how you meet the essential criteria outlined in the job description.
Prepare for Competency Questions: If shortlisted, be ready to provide examples of how you've demonstrated key competencies in previous roles. Think about situations where you've successfully influenced customers or managed your workload under pressure, as these will be crucial in the interview process.
How to prepare for a job interview at Radius Housing
✨Show Your Empathy
As a Sales Officer, you'll be dealing with clients who may be anxious about their well-being. Make sure to demonstrate your ability to empathise and understand their concerns during the interview. Share examples from your past experiences where you provided support or reassurance to customers.
✨Highlight Your Communication Skills
Excellent communication is key for this role. Prepare to discuss how you've effectively communicated with clients in previous positions. Use specific examples that showcase your ability to influence and advise customers, especially in challenging situations.
✨Demonstrate Your IT Proficiency
Since the role requires IT literacy, be ready to talk about your experience with Microsoft Office, particularly Excel and PowerPoint. You might want to mention any relevant projects where you used these tools to enhance your work or improve customer service.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific situations related to the role. Think of scenarios where you had to plan and prioritise your workload under pressure. Practising your responses will help you articulate your thought process clearly during the interview.
