Financial Inclusion Officer Fixed Term in Belfast

Join to apply for the Financial Inclusion Officer Fixed Term role at Radius Housing

The Financial Inclusion Officer will manage the provision of a high quality, professional in-house welfare advice service which enables service users to change their lives and strengthen communities. The Financial Inclusion Officer will be fully conversant with Welfare Reform and the Universal Credit system and how this impacts on service users.

Reference: FHA04366

Hours: 37 per week

Location: Greater Belfast

Salary: £34,434 (SP23) – £39,152 (SP28) per annum

Fixed term for a period of 3 years.

Responsibilities

The role involves delivering high quality welfare advice to clients, managing workloads, meeting targets and deadlines, and contributing to the operation of the in-house welfare service.

To be shortlisted candidates need to provide evidence of the following as a minimum:

• Relevant 3rd level qualification plus 1 year experience (in the last 5 years) delivering welfare benefits and money advice.
• 3 years experience (in the last 5 years) delivering welfare benefits and money advice.
• Comprehensive knowledge of the social security and welfare system as well as demonstrable understanding of Welfare Reform, Universal Credit and mitigation schemes.
• Demonstrable experience in meeting deadlines and targets whilst managing a complex and varied workload.
• A current full driving licence and access to a suitable form of transport.

In return we offer a range of benefits to employees including great on-job training, a contributory pension scheme, a health cash plan which can provide help with dental, optician and medical costs (including cover for dependent children in full time education up to 18 years of age), free employee health checks and a Cycle to Work scheme.

Flexibility regarding working hours is also offered in some areas of the business.

For further information on employee benefits go to the employee benefits section of our website.

Closing date for applications: 15th December 2025 unless otherwise stated.

Radius reserves the right to enhance criteria to facilitate shortlisting.

Association wide waiting lists may be compiled for future same/similar vacancies which may arise.

Radius is an Equal Opportunities Employer.