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For Companies At a Glance
- Tasks: Welcome guests, manage bookings, and provide excellent customer service daily.
- Company: Join Radisson Hotel Group, a leading global hotel brand with over 1,160 hotels worldwide.
- Benefits: Enjoy flexible hours, employee discounts, and a vibrant work environment.
- Why this job: Be part of a team that values every moment and creates memorable experiences for guests.
- Qualifications: No prior experience needed; just bring your enthusiasm and a friendly attitude!
- Other info: This is a casual position, perfect for students looking to gain experience.
The predicted salary is between 20000 - 30000 £ per year.
Job Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Groups overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring …
ZIPC1_UKCT
Receptionist - Casual employer: Radisson Red
Contact Detail:
Radisson Red Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Casual
✨Tip Number 1
Familiarise yourself with Radisson Hotel Group's values and service ethos, especially the 'Yes I Can!' attitude. Demonstrating an understanding of their customer service philosophy during your interactions can set you apart.
✨Tip Number 2
Practice your communication skills, as a receptionist is often the first point of contact for guests. Being able to convey information clearly and warmly will showcase your suitability for the role.
✨Tip Number 3
Network with current or former employees of Radisson Hotel Group. They can provide valuable insights into the company culture and what they look for in a receptionist, which can help you tailor your approach.
✨Tip Number 4
Be prepared to discuss scenarios where you've demonstrated excellent customer service. Think of specific examples that highlight your problem-solving skills and ability to handle guest inquiries effectively.
We think you need these skills to ace Receptionist - Casual
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of a receptionist at Radisson Hotel Group. Highlight your customer service skills and ability to create positive experiences for guests.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you meet their requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've provided excellent service in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammar errors, as well as ensuring that all information is clear and concise.
How to prepare for a job interview at Radisson Red
✨Understand the Brand Ethos
Familiarise yourself with Radisson Hotel Group's brand promise, 'Every Moment Matters', and their 'Yes I Can!' service ethos. This will help you align your answers with their values during the interview.
✨Showcase Your People Skills
As a receptionist, you'll be the first point of contact for guests. Highlight your communication skills and any previous experience in customer service to demonstrate that you can create positive moments for guests.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as difficult guests or busy periods. Think of examples from your past experiences that showcase your problem-solving abilities and calmness under pressure.
✨Dress Professionally
First impressions matter! Dress smartly and professionally to reflect the hotel's standards. This shows that you take the opportunity seriously and understand the importance of presentation in the hospitality industry.
