At a Glance
- Tasks: Lead reservations and events, shaping pricing and demand strategies for maximum impact.
- Company: Join the vibrant Radisson RED London Twickenham, a dynamic hotel with a bold personality.
- Benefits: Enjoy generous discounts, 24/7 support, and uncapped incentives for your contributions.
- Other info: Fast-paced environment with clear pathways to broader commercial roles.
- Why this job: Step up your career and make real-time decisions that drive hotel performance.
- Qualifications: Experience in reservations management and a strong commercial mindset are essential.
The predicted salary is between 40000 - 50000 € per year.
This opportunity is for a Reservations Manager ready to step into broader commercial ownership. As Reservations & Events Commercial Lead, you’ll bring a deep understanding of demand, conversion and trading patterns — and use that expertise to influence pricing, event‑led demand and total‑hotel performance with real visibility and impact.
You’ll stay close to the guest and the enquiry, but with a wider remit, sharper accountability and a growing role in shaping commercial outcomes, not just processing them. The Hotel Radisson RED London Twickenham has recently relaunched following refurbishment, bringing the RED brand’s bold, expressive personality to a standout London location. With Twickenham Stadium directly next door, trading patterns are fast‑moving and opportunity‑rich. Event days, peak compression, shoulder nights and short‑lead enquiries create a commercial environment where decisions matter — and timing is everything.
Alongside this is The Huddle, our vibrant food & beverage offering, making this a genuinely total‑revenue hotel, where rooms, events and experiences intersect.
The Role
This role represents a significant step up in scope for an experienced Reservations Manager. As Reservations & Events Commercial Lead, you’ll own the full journey from enquiry to arrival, using your reservations expertise as the foundation while expanding into pricing logic, yield decisions, forecasting input and event‑led demand strategy. During high‑impact trading periods, you’ll influence how availability is positioned, how rates flex, how event demand is handled and where the hotel prioritises opportunity. This is not a role focused on reporting after the fact — it’s about shaping outcomes in real time.
You’ll lead the reservations function with a strong commercial mindset, managing and developing a small team, setting standards and ensuring every enquiry is converted with intent. You’ll work closely with sales, events and hotel leadership, contributing meaningfully to commercial conversations and decision‑making. This is a hands‑on, fast‑paced role for someone ready to move beyond process ownership into visible commercial impact.
The Ideal Candidate
This opportunity is ideal for a Reservations Manager ready for more. You’ll already be confident managing complex demand, high enquiry volumes and competing priorities. You understand systems, rate structures and availability controls — and increasingly find yourself thinking about how to convert better, yield smarter and maximise peak opportunity. You may already be influencing revenue or event‑related decisions informally; this role formalises and expands that responsibility. Experience in a branded hotel environment is essential. This is not a sideways move. It’s a deliberate progression toward broader commercial and revenue leadership.
What Can We Offer You?
As part of Aimbridge Hospitality, you’ll benefit from: Clear development into wider commercial and revenue roles, industry‑leading training and leadership development, generous hotel discounts across the UK and Europe, including staff rates and up to 50% off food and beverage, 24/7 employee assistance support, uncapped incentives that reward the impact you make.
If you’re a Reservations Manager ready to step into a role with greater commercial influence, event‑led complexity and visible impact, this is your opportunity.
Reservations & Events Commercial Lead employer: Radisson Red London Twickenham
At Radisson RED London Twickenham, we pride ourselves on being an exceptional employer that fosters a vibrant and dynamic work culture. With a focus on employee growth, we offer industry-leading training and clear pathways into broader commercial roles, alongside generous benefits such as hotel discounts and uncapped incentives. Located next to the iconic Twickenham Stadium, our fast-paced environment provides unique opportunities for impactful decision-making and professional development in the hospitality sector.
Contact Detail:
Radisson Red London Twickenham Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Reservations & Events Commercial Lead
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks on LinkedIn or at events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially around demand management and event strategy.
✨Tip Number 3
Practice your pitch! Be ready to explain how you can influence pricing and improve conversion rates. Show them you’re not just about processing enquiries but shaping outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Reservations & Events Commercial Lead
Some tips for your application 🫡
Show Your Commercial Savvy:Make sure to highlight your understanding of demand and trading patterns in your application. We want to see how you can influence pricing and event-led demand, so share specific examples from your past experiences.
Be Personable:Since this role is all about staying close to the guest, let your personality shine through in your written application. We’re looking for someone who can connect with guests and colleagues alike, so don’t be afraid to show us your friendly side!
Demonstrate Leadership Skills:As a Reservations & Events Commercial Lead, you’ll be managing a team. In your application, tell us about your leadership style and any experience you have in developing others. We want to know how you can inspire and guide a small team to success.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets into the right hands!
How to prepare for a job interview at Radisson Red London Twickenham
✨Know Your Numbers
As a Reservations & Events Commercial Lead, you'll need to demonstrate your understanding of demand and conversion patterns. Brush up on key metrics related to pricing strategies and yield management. Be ready to discuss how you've used data to influence decisions in previous roles.
✨Showcase Your Leadership Skills
This role involves managing a small team, so be prepared to talk about your leadership style. Share examples of how you've developed team members or improved processes in the past. Highlight your ability to set standards and ensure high conversion rates.
✨Understand the Market
Familiarise yourself with the local market dynamics, especially around Twickenham Stadium. Discuss how you would approach event-led demand and peak trading periods. Showing that you can think strategically about the hotel's positioning will impress the interviewers.
✨Be Ready for Real-Time Scenarios
Since this role is about shaping outcomes in real time, prepare for scenario-based questions. Think about how you would handle sudden changes in demand or pricing adjustments. Demonstrating your quick thinking and adaptability will be key to showcasing your fit for this fast-paced environment.
