At a Glance
- Tasks: Lead reservations and events, shaping pricing and demand strategies for maximum impact.
- Company: Join the vibrant Radisson RED London Twickenham, a dynamic hotel with a bold personality.
- Benefits: Enjoy generous discounts, 24/7 support, and uncapped incentives for your contributions.
- Other info: Fast-paced environment with clear pathways for career development.
- Why this job: Step up your career with real commercial influence and exciting event-led challenges.
- Qualifications: Experience in reservations management and a strong understanding of revenue strategies.
The predicted salary is between 40000 - 50000 € per year.
This opportunity is for a Reservations Manager ready to step into broader commercial ownership. As Reservations & Events Commercial Lead, you’ll bring a deep understanding of demand, conversion and trading patterns — and use that expertise to influence pricing, event‑led demand and total‑hotel performance with real visibility and impact.
You’ll stay close to the guest and the enquiry, but with a wider remit, sharper accountability and a growing role in shaping commercial outcomes, not just processing them. The Hotel Radisson RED London Twickenham has recently relaunched following refurbishment, bringing the RED brand’s bold, expressive personality to a standout London location. With Twickenham Stadium directly next door, trading patterns are fast‑moving and opportunity‑rich. Event days, peak compression, shoulder nights and short‑lead enquiries create a commercial environment where decisions matter — and timing is everything.
Alongside this is The Huddle, our vibrant food & beverage offering, making this a genuinely total‑revenue hotel, where rooms, events and experiences intersect.
The Role
This role represents a significant step up in scope for an experienced Reservations Manager. As Reservations & Events Commercial Lead, you’ll own the full journey from enquiry to arrival, using your reservations expertise as the foundation while expanding into pricing logic, yield decisions, forecasting input and event‑led demand strategy. During high‑impact trading periods, you’ll influence how availability is positioned, how rates flex, how event demand is handled and where the hotel prioritises opportunity. This is not a role focused on reporting after the fact — it’s about shaping outcomes in real time.
You’ll lead the reservations function with a strong commercial mindset, managing and developing a small team, setting standards and ensuring every enquiry is converted with intent. You’ll work closely with sales, events and hotel leadership, contributing meaningfully to commercial conversations and decision‑making. This is a hands‑on, fast‑paced role for someone ready to move beyond process ownership into visible commercial impact.
The Ideal Candidate
This opportunity is ideal for a Reservations Manager ready for more. You’ll already be confident managing complex demand, high enquiry volumes and competing priorities. You understand systems, rate structures and availability controls — and increasingly find yourself thinking about how to convert better, yield smarter and maximise peak opportunity. You may already be influencing revenue or event‑related decisions informally; this role formalises and expands that responsibility. Experience in a branded hotel environment is essential. This is not a sideways move. It’s a deliberate progression toward broader commercial and revenue leadership.
What Can We Offer You?
As part of Aimbridge Hospitality, you’ll benefit from: Clear development into wider commercial and revenue roles, industry‑leading training and leadership development, generous hotel discounts across the UK and Europe, including staff rates and up to 50% off food and beverage, 24/7 employee assistance support, uncapped incentives that reward the impact you make.
If you’re a Reservations Manager ready to step into a role with greater commercial influence, event‑led complexity and visible impact, this is your opportunity.
Reservations & Events Commercial Lead in London employer: Radisson Red London Twickenham
At Radisson RED London Twickenham, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. With a focus on employee growth, we offer industry-leading training and clear pathways into broader commercial roles, alongside generous benefits such as hotel discounts and uncapped incentives. Located next to the iconic Twickenham Stadium, our vibrant environment is perfect for those looking to make a meaningful impact in a fast-paced, revenue-driven setting.
Contact Detail:
Radisson Red London Twickenham Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Reservations & Events Commercial Lead in London
✨Tip Number 1
Network like a pro! Get out there and connect with industry folks, attend events, and join relevant groups. The more people you know, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills in real-time! If you get the chance, ask for an informal chat or coffee with someone at the company. This is your chance to demonstrate your knowledge about demand and pricing strategies directly.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Radisson RED, and express your interest. Sometimes, they might create a role just for you!
✨Tip Number 4
Use our website to apply! We’ve got loads of resources to help you stand out. Tailor your approach to highlight your experience in managing complex demand and event-led strategies — it’s all about making that impact!
We think you need these skills to ace Reservations & Events Commercial Lead in London
Some tips for your application 🫡
Show Your Commercial Savvy:Make sure to highlight your understanding of demand and trading patterns in your application. We want to see how you can influence pricing and event-led demand, so share specific examples from your experience that demonstrate your commercial mindset.
Tailor Your Application:Don’t just send a generic CV and cover letter! We love it when applicants take the time to tailor their documents to the role. Mention how your skills align with the responsibilities of the Reservations & Events Commercial Lead and why you’re excited about this opportunity at Radisson RED London Twickenham.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your achievements stand out and ensure we can quickly see your relevant experience.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Radisson Red London Twickenham
✨Know Your Numbers
As a Reservations & Events Commercial Lead, you'll need to demonstrate your understanding of demand and conversion patterns. Brush up on key metrics related to pricing strategies and yield management. Be ready to discuss how you've influenced revenue in past roles.
✨Showcase Your Leadership Skills
This role involves managing a small team, so be prepared to talk about your leadership style. Share examples of how you've developed team members or improved processes in previous positions. Highlight your ability to set standards and ensure high conversion rates.
✨Understand the Market
Familiarise yourself with the local market dynamics, especially around Twickenham Stadium. Discuss how you would approach event-led demand and peak trading periods. Showing that you can think strategically about the hotel's positioning will impress the interviewers.
✨Be Ready for Real-Time Scenarios
Since this role is about shaping outcomes in real time, prepare for scenario-based questions. Think about how you would handle high enquiry volumes or sudden changes in demand. Demonstrating your quick thinking and adaptability will be key to showcasing your fit for this fast-paced environment.
