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- Tasks: As a Room Attendant, you'll ensure cleanliness and create memorable experiences for guests.
- Company: Join Radisson Hotel Group, a leading global hotel brand with a focus on exceptional service.
- Benefits: Enjoy special travel rates, development opportunities, complimentary meals, and access to leisure facilities.
- Why this job: Be part of a fun team that values your skills and offers growth in a vibrant environment.
- Qualifications: A positive attitude, attention to detail, and teamwork are key; experience is a plus but not required.
- Other info: Embrace a culture of learning with access to over 20,000 training modules through Radisson Academy.
Radisson Hotel Group is one of the world\’s largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Room Attendant to join our dynamic team here at Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That\’s a promise!
What We Offer Our Room Attendant
We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Contributory pension scheme and Life Assurance
- Complimentary meal on duty
- Uniform
- Access to the Employee Assistance Programme through UNUM
- Fantastic opportunities to progress
- 28 days holiday for full time team members
- Free use of our leisure, pool and gym facilities at off-peak times *where applicable
The Room Attendant Role
Knowing that first impressions count, our housekeeping team are obsessed about presentation, having things in the right place and the house being spotlessly clean to deliver an experience that is beyond expectation – creating memorable moments for our guests.
- Our Room Attendants love keeping up appearances!
- You will ensure our standards of cleanliness are high, our pillows are plumped to perfection and our mirrors are gleaming
- As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the housekeeping department
As Room Attendant, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!
Qualities We Are Looking For In Our Room Attendant
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to getting to know you!
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Room Attendant employer: Radisson Hotels
Contact Detail:
Radisson Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with Radisson Hotel Group's values and service ethos, especially the 'Yes I Can!' attitude. This will help you align your mindset with their culture during any interactions.
✨Tip Number 2
Showcase your attention to detail in conversations. Mention specific examples of how you've maintained cleanliness or improved guest experiences in previous roles, even if they were informal.
✨Tip Number 3
Demonstrate your flexibility and teamwork skills by discussing past experiences where you adapted to changing situations or collaborated effectively with others to achieve a common goal.
✨Tip Number 4
Prepare to discuss how you can contribute to creating memorable moments for guests. Think of creative ways you've gone above and beyond in previous roles to enhance customer satisfaction.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Radisson Hotel Group is looking for in a Room Attendant. Highlight the qualities they value, such as attention to detail and a positive attitude.
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Room Attendant role. Emphasise any relevant experience in housekeeping or customer service, even if it's from different sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent service and your ability to work as part of a team. Use specific examples to demonstrate how you embody the 'Yes I Can!' attitude.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at Radisson Hotels
✨Show Your Passion for Service
Make sure to express your enthusiasm for providing excellent service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this aligns with the hotel's 'Yes I Can!' ethos.
✨Demonstrate Attention to Detail
Since the role of a Room Attendant requires a keen eye for detail, be prepared to discuss how you ensure cleanliness and presentation in your previous roles. You might even want to mention specific tasks that showcase your meticulous nature.
✨Emphasise Teamwork Skills
Highlight your ability to work well within a team. Share experiences where collaboration led to successful outcomes, as this is crucial for maintaining guest satisfaction and a smooth-running housekeeping department.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to creatively resolve issues or handle difficult situations, and be ready to explain your thought process and the positive results.
