At a Glance
- Tasks: Deliver exceptional service and enhance the entire guest journey at our hotel.
- Company: Join a leading hotel group known for its commitment to guest satisfaction.
- Benefits: Enjoy competitive perks, including travel discounts, free meals, and 28 days holiday.
- Why this job: Be part of a dynamic team that values positivity and communication skills.
- Qualifications: Positive attitude, flexibility, and strong communication skills are essential.
The predicted salary is between 24000 - 36000 Β£ per year.
A leading hotel group is seeking a Receptionist to provide exceptional service while ensuring guest satisfaction. This dynamic role involves more than just check-in and check-out; it encompasses the entire guest journey. Ideal candidates will have a positive attitude, flexibility, and strong communication skills.
The position offers competitive perks including:
- Special travel rates
- Personal development opportunities
- Complimentary meals
- 28 days of holiday for full-time team members
Guest Experience Front Desk Specialist in West Drayton employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Guest Experience Front Desk Specialist in West Drayton
β¨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might have insider info on openings or can put in a good word for you.
β¨Tip Number 2
Practice your communication skills! Since this role is all about guest interaction, consider doing mock interviews with friends or using online platforms. The more comfortable you are, the better you'll shine during the real deal.
β¨Tip Number 3
Show off your flexibility! Be ready to discuss how you can adapt to different situations and handle guest requests. Share examples from past experiences where you went above and beyond to ensure satisfaction.
β¨Tip Number 4
Don't forget to apply through our website! Itβs the best way to get noticed by the hiring team. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Guest Experience Front Desk Specialist in West Drayton
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see your positive attitude and how you connect with others. Remember, this role is all about guest experience, so a friendly tone can go a long way.
Tailor Your Application: Make sure to customise your application for the Guest Experience Front Desk Specialist role. Highlight your relevant skills and experiences that align with providing exceptional service. We love seeing how you can contribute to the entire guest journey!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as strong communication skills are key in this role!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen on joining our team!
How to prepare for a job interview at Radisson Hotel Group
β¨Know the Guest Journey
Familiarise yourself with the entire guest experience, from check-in to check-out. Think about how you can enhance each step and be ready to share your ideas during the interview.
β¨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated in previous roles. Whether it's resolving a guest issue or collaborating with team members, clear communication is key in this role.
β¨Emphasise Flexibility and Positivity
This role requires adaptability, so be ready to discuss times when you've successfully handled unexpected situations. A positive attitude can make all the difference in guest experiences!
β¨Research the Hotel Group
Learn about the hotel group's values, culture, and any recent news. This will not only help you tailor your answers but also show your genuine interest in being part of their team.