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- Tasks: Lead the guest relations team and ensure exceptional service throughout the night.
- Company: Join Radisson Hotel Group, a global leader in hospitality with a vibrant culture.
- Benefits: Enjoy special rates for you and your friends, plus 28 days holiday and free gym access.
- Why this job: Be part of a dynamic team that values every moment and empowers your growth.
- Qualifications: Flexibility, creativity, and strong communication skills; experience is a plus but not required.
- Other info: Fantastic opportunities for career progression and personal development await you.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Night Manager role at Radisson Hotel Group. Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
What We Offer Our Night Manager:
- Special rates for our team members, and friends and families while travelling and staying in our hotels.
- A wide range of development offers supporting your learning & growth right from your onboarding, including an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy.
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all.
- Contributory pension scheme and Life Assurance.
- Complimentary meal on duty.
- Uniform.
- Access to the Employee Assistance Programme through UNUM.
- Fantastic opportunities to progress.
- 28 days holiday for full time team members.
- Free use of our leisure, pool and gym facilities at off-peak times (where applicable).
The Night Manager Role:
Our Night Managers love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between. You will manage our guest relations team and lead by example, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level. You will exude patience, empathy and have the personality to host the late show, whilst managing performance and productivity. As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the guest services department.
Qualities We Are Looking For:
- Flexibility and a positive, Yes I Can! attitude.
- An eye for detail.
- A creative problem-solver.
- Passionate about creating extraordinary service.
- Ability to work as part of a team to ensure guest satisfaction.
- Strong verbal communication skills.
- Experience in a similar position is beneficial but not essential.
Night Manager in Sheffield employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at Radisson. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Radisson's culture and values. Show us how your 'Yes I Can!' attitude aligns with their ethos. We want to see that you’re not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We love personality! Share your experiences that highlight your problem-solving skills and guest relations expertise.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re genuinely interested in the Night Manager role and ready to make every moment matter.
We think you need these skills to ace Night Manager in Sheffield
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and your 'Yes I Can!' attitude.
Tailor Your Application: Make sure to customise your application for the Night Manager role. Highlight your relevant experience and skills that align with our values and the job description. This shows us you’re genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Radisson Hotel Group
✨Know the Company Culture
Before your interview, take some time to understand Radisson Hotel Group's culture and values. Familiarise yourself with their 'Yes I Can!' service ethos and how they prioritise guest satisfaction. This will help you align your answers with what they value most.
✨Showcase Your Problem-Solving Skills
As a Night Manager, you'll need to think on your feet. Prepare examples from your past experiences where you've creatively solved problems or improved guest experiences. This will demonstrate your ability to handle the hustle and bustle of hotel life.
✨Emphasise Teamwork
Highlight your ability to work as part of a team. Share stories that showcase your collaborative spirit and how you've contributed to a positive team environment. Remember, they’re looking for someone who can lead by example and foster a great atmosphere.
✨Practice Your Communication Skills
Strong verbal communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and how they relate to the Night Manager position.