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For Companies At a Glance
- Tasks: Join our team to deliver exceptional service and create memorable guest experiences.
- Company: Be part of Radisson Hotel Group, a global leader in hospitality.
- Benefits: Enjoy special rates, free meals, and access to leisure facilities.
- Why this job: Grow your skills in a fun, dynamic environment with endless opportunities.
- Qualifications: A positive attitude and strong communication skills are key; experience is a bonus.
- Other info: Flexible hours with potential for career progression.
Overview
Join to apply for the Server/Waiter/Waitress role at Radisson Hotel Group in Durham. Radisson Blu Durham is part of one of the world\’s largest hotel groups with ten distinctive hotel brands and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
We are now looking for a Food and Beverage Assistant to join our dynamic team here at Radisson Hotel Group.
We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That’s a promise!
Role
As a Food and Beverage Assistant, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do. Our food and beverage team are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering an experience that is beyond expectation – creating memorable moments for our guests.
Responsibilities
- Collaborate as an integral part of the food and beverage team to ensure guest satisfaction and the smooth running of the department.
- Proactively anticipate guests’ needs and provide high-quality service.
- Contribute to delivering memorable guest experiences in line with the Yes I Can! ethos.
Qualities / Requirements
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Creative problem-solving skills
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Experience in a similar position is beneficial but not essential
Employment type
- Full-time
Seniority level
- Entry level
Benefits
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- Wide range of development offers supporting your learning & growth from onboarding
- Participate in Responsible Business to create shared value and a better planet
- Contributory pension scheme
- Complimentary meal on duty
- Uniform
- Free Parking
- Opportunities to progress
- Accrued paid holidays
- Free use of leisure, pool and gym facilities at off-peak times (where applicable)
Notice
This is a casual contract (zero hour). Applicants must be available from 5pm until late.
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Server/Waiter/Waitress employer: Radisson Hotel Group
Contact Detail:
Radisson Hotel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Server/Waiter/Waitress
✨Tip Number 1
Get to know the company culture! Before your interview, check out Radisson Hotel Group's values and ethos. This way, you can show how your mindset aligns with their 'Yes I Can!' attitude during your chat.
✨Tip Number 2
Practice your communication skills! As a Server/Waiter/Waitress, you'll need to connect with guests and your team. Try role-playing scenarios with friends to boost your confidence and get comfortable with delivering exceptional service.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from past experiences where you’ve turned a challenging situation into a positive guest experience. This will highlight your creativity and ability to think on your feet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Radisson team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Server/Waiter/Waitress
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and service. Remember, mindset is key!
Tailor Your Application: Make sure to tailor your application to the role of Food and Beverage Assistant. Highlight any relevant experience or skills that align with our 'Yes I Can!' ethos. This shows us you’re serious about joining our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Radisson Hotel Group
✨Know the Brand Promise
Before your interview, make sure you understand Radisson Hotel Group's brand promise of 'Every Moment Matters' and the 'Yes I Can!' service ethos. This will help you align your answers with their values and show that you're genuinely interested in being part of their team.
✨Showcase Your Team Spirit
As a Food and Beverage Assistant, teamwork is crucial. Be prepared to share examples of how you've successfully worked in a team before. Highlight your flexibility and positive attitude, as these qualities are key to thriving in this role.
✨Anticipate Guest Needs
During the interview, demonstrate your understanding of what it means to anticipate guests' needs. You could discuss a time when you went above and beyond for a customer or how you would handle a busy service period while ensuring guest satisfaction.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available, or how the team embodies the 'Yes I Can!' ethos in their daily work. This shows your enthusiasm and eagerness to grow within the company.
